Accommodation Manager

Accommodation Manager

Birmingham Full-Time 21600 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage daily operations and ensure luxury living standards for residents.
  • Company: Join CRM Limited, a leader in luxury accommodation management.
  • Benefits: Enjoy a dynamic work environment with opportunities for personal growth.
  • Why this job: Be part of a team that values inclusivity and exceptional service.
  • Qualifications: Sales experience and strong customer service skills are essential.
  • Other info: Perfect for those passionate about creating memorable living experiences.

The predicted salary is between 21600 - 36000 Β£ per year.

Description

Luxury Accommodation Management: Providing Exceptional Service

Join our team at CRM Limited and be part of delivering outstanding accommodation experiences to our diverse clientele. We are committed to inclusivity, luxury, and personalized service, ensuring every resident feels valued and at home.

Your Role: As a vital member of our Accommodation Management Team, your primary focus will be on maintaining our high standards of service and luxury living. You\’ll oversee the day-to-day administration of our properties, ensuring every aspect of our facilities meets and exceeds expectations.

Key Responsibilities:

  • Conduct daily administrative tasks with precision and care, catering to the needs of our students, staff, and clients.
  • Establish and uphold professional standards to ensure impeccable hygiene and comfort within our accommodations.
  • Proactively maintain the building, equipment, and furnishings to uphold our luxury standards, promptly addressing any defects or issues.
  • Provide excellent face-to-face customer service, being readily available to address queries and concerns.
  • Safely manage monetary transactions and access control, adhering to our cash handling procedures and security protocols.
  • Foster positive relationships with our residents, ensuring their needs are met and exceeded.
  • Communicate effectively with residents to keep them informed of developments and ensure their satisfaction.
  • Maintain meticulous records in collaboration with the Accommodation Management Team and uphold safety standards at all times.
  • Skills Required:

  • Sales experience in any target-driven environment, demonstrating your ability to meet objectives.
  • Exceptional face-to-face and phone-based customer service skills, ensuring every interaction leaves a positive impression.
  • Confidence in engaging with clients and customers, building rapport and trust.
  • Strong attention to detail and problem-solving skills, with a track record of effective solutions.
  • Join Us: If you\’re passionate about delivering unparalleled service in a luxurious environment and thrive in a customer-centric role, we want to hear from you. Join our team and be part of creating unforgettable living experiences for our residents. Apply now and embark on a rewarding career with CRM Limited.

    Accommodation Manager employer: EllisKnight International Recruitment

    At CRM Limited, we pride ourselves on being an exceptional employer that values inclusivity and luxury in the workplace. Our commitment to employee growth is reflected in our supportive work culture, where every team member is encouraged to develop their skills and contribute to creating outstanding accommodation experiences. Located in a vibrant area, we offer unique advantages such as access to diverse clientele and opportunities for professional networking, making it an ideal place for those passionate about delivering unparalleled service.
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    Contact Detail:

    EllisKnight International Recruitment Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Accommodation Manager

    ✨Tip Number 1

    Familiarise yourself with luxury accommodation trends and standards. Research what makes a property stand out in the luxury market, as this knowledge will help you demonstrate your understanding of the role during interviews.

    ✨Tip Number 2

    Network with professionals in the accommodation management field. Attend industry events or join relevant online groups to connect with others who can provide insights or even refer you to opportunities at CRM Limited.

    ✨Tip Number 3

    Prepare for face-to-face customer service scenarios. Think of examples from your past experiences where you provided exceptional service, as these will be crucial in showcasing your skills during the interview process.

    ✨Tip Number 4

    Demonstrate your attention to detail by preparing questions about the role and the company. This shows your genuine interest and helps you stand out as a candidate who is serious about contributing to the team.

    We think you need these skills to ace Accommodation Manager

    Customer Service Excellence
    Sales Experience
    Attention to Detail
    Problem-Solving Skills
    Effective Communication
    Relationship Building
    Administrative Skills
    Cash Handling Procedures
    Time Management
    Conflict Resolution
    Team Collaboration
    Adaptability
    Organisational Skills
    Proactive Maintenance Management

    Some tips for your application 🫑

    Understand the Role: Before applying, make sure you fully understand the responsibilities of an Accommodation Manager. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining high standards of service and providing excellent customer service.

    Tailor Your CV: Customise your CV to highlight relevant experience in luxury accommodation management or customer service. Emphasise any sales experience and your ability to meet objectives, as these are crucial for the role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention specific examples from your past experiences that demonstrate your attention to detail, problem-solving skills, and ability to build rapport with clients.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and professional. A polished application reflects your attention to detail.

    How to prepare for a job interview at EllisKnight International Recruitment

    ✨Research the Company

    Before your interview, take some time to learn about CRM Limited and their approach to luxury accommodation management. Understanding their values and mission will help you align your answers with what they are looking for.

    ✨Showcase Your Customer Service Skills

    Since the role heavily focuses on face-to-face customer service, prepare examples from your past experiences where you provided exceptional service. Highlight how you resolved issues and built rapport with clients.

    ✨Demonstrate Attention to Detail

    Given the emphasis on maintaining high standards, be ready to discuss how you ensure precision in your work. Share specific instances where your attention to detail made a significant impact on service quality.

    ✨Prepare Questions

    At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, and expectations for the Accommodation Manager role to show your genuine interest.

    Accommodation Manager
    EllisKnight International Recruitment
    Location: Birmingham
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