At a Glance
- Tasks: Enhance logistics experiences for buyers and sellers using innovative solutions and data analysis.
- Company: Join TikTok Shop, a dynamic platform at the forefront of e-commerce.
- Benefits: Competitive salary, vibrant work culture, and opportunities for professional growth.
- Other info: Fluent Chinese is essential for collaboration with teams in China.
- Why this job: Make a real impact in the fast-paced world of logistics and e-commerce.
- Qualifications: 5+ years in logistics product operations and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London
Employment Type: Regular
Job Code: A141416B
Responsibilities
- Drive product operation work focusing on buyer and seller logistics experience, enhancing consumer and merchant logistics experience.
- Optimize delivery time, increase estimated delivery time accuracy, improve trajectory anomaly handling, and enhance the precision of the consumer interface.
- Leverage AI and innovative methods to efficiently integrate and coordinate with logistics service providers to fulfil orders with high quality.
- Form comprehensive and effective logistics product solutions from a product operation perspective, leveraging profound data analysis skills and logistics industry experience.
- Carry out market research and in-depth insight analysis to contribute to product go-to-market strategies and product function enhancements.
- Optimize platform logistics strategies such as order allocation and routing to improve end-to-end efficiency and reduce costs.
Minimum Qualifications
- Bachelor degree or above, with 5+ years of experience in product operation related to logistics or a similar field.
- Strong knowledge and experience in logistics industry systems and a well-established knowledge framework.
- Excellent analytical, cross-department coordination, communication and judgment capabilities.
- Exceptional data analysis skills, capable of making accurate judgments about the essence of things and formulating effective product solutions through data analysis and business insights.
- E-commerce thinking, customer-oriented, with a spirit of exploration and a strong sense of responsibility.
- Fluent communication in Chinese is required to communicate with internal stakeholders (Product, RD) based in China in order to carry out daily work.
Preferred Qualifications
- Experience in international ecommerce logistics is a plus.
- Experienced in merchant fulfillment and logistics operations (e.g., address management, order tracking, etc.) is a plus.
- Previous work experience in logistics product management and business analysis is preferred.
Product Solution Operations Lead (Chinese Speaker), Logistics, TikTok Shop employer: Ellis Technologies, Inc.
At TikTok Shop, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and innovative projects that empower our team to drive impactful logistics solutions. Join us to be part of a forward-thinking company that values creativity, collaboration, and the pursuit of excellence in the fast-paced world of e-commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Product Solution Operations Lead (Chinese Speaker), Logistics, TikTok Shop
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and e-commerce sectors, especially those who work at TikTok or similar companies. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in product operations and logistics. When you get the chance to chat with recruiters, share specific examples of how you've optimised processes or improved customer experiences.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a message expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by brushing up on your data analysis skills and logistics knowledge. Be ready to discuss how you can leverage AI and innovative methods to enhance logistics solutions, as this is key for the role!
We think you need these skills to ace Product Solution Operations Lead (Chinese Speaker), Logistics, TikTok Shop
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Solution Operations Lead. Highlight your experience in logistics and product operations, and don’t forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've improved logistics experiences or driven product solutions in the past.
Show Off Your Data Skills:Since data analysis is key for this position, make sure to showcase your analytical skills. Include any relevant projects or experiences where you’ve used data to drive decisions or improve processes.
Apply Through Our Website:We love it when candidates apply through our website! It helps us keep everything organised and ensures your application gets the attention it deserves. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Ellis Technologies, Inc.
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge before the interview. Understand the key challenges in the industry, especially around delivery times and order tracking. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about improving the logistics experience.
✨Show Off Your Data Skills
Since this role requires strong data analysis skills, prepare to discuss specific examples of how you've used data to drive product solutions in the past. Think about metrics you've improved or insights you've gained that led to successful outcomes. This will demonstrate your analytical capabilities and how they can benefit the company.
✨Communicate Clearly in Chinese
As a Chinese speaker, you'll need to communicate effectively with stakeholders based in China. Practice articulating your thoughts in Chinese, especially around logistics and product operations. This will not only help you feel more confident but also show your potential employer that you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills in logistics. Think about past experiences where you had to optimise processes or handle anomalies. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process and the impact of your actions.
