At a Glance
- Tasks: Drive logistics solutions for TikTok Shop, enhancing delivery speed and user experience.
- Company: Join TikTok, a leading e-commerce platform with a vibrant culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fluent Chinese is essential for collaboration with teams in China.
- Why this job: Be part of a dynamic team shaping the future of e-commerce logistics.
- Qualifications: Bachelor's degree and experience in e-commerce logistics required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London
Employment Type: Regular
Job Code: A139642
Responsibilities:
- Own the operation strategy formulation and target breakdown for TikTok Shop European local logistics products.
- Focus on core modules such as delivery speed, exception handling, logistics tracking, user experience, and operational efficiency, driving continuous iteration and business goal achievement.
- Conduct in-depth research on industry trends, merchant and consumer pain points.
- Design end-to-end logistics product solutions aligned with business development stages and requirements, and deliver actionable product roadmaps and operational plans.
- Collaborate with cross-functional teams including Product, Engineering, Warehousing, Delivery Service Providers, and Regional Operations.
- Drive full-cycle execution of logistics solutions from requirement definition, solution review, pilot launch to scaled rollout.
- Own logistics service provider onboarding, integration, and digital operation system building.
- Establish standardized provider management processes, monitoring mechanisms, and operational standards to support scalable business growth.
- Capture and codify best practices, methodologies, and standard processes for logistics product operations.
- Empower regional teams and business lines, and continuously elevate overall logistics operational capability.
Qualifications:
Minimum Qualifications:
- Bachelor's degree or above, experience in e-commerce logistics, cross-border logistics, or platform logistics product operations.
- Comprehensive understanding of end-to-end international e-commerce logistics value chain, with deep domain knowledge across each function.
- Strong problem-structuring ability, capable of independently owning complex 0-to-1 projects end-to-end.
- Results-driven, with strong execution ability and resilience, able to drive progress in ambiguous environments.
- Excellent cross-team communication and collaboration skills, able to align multi-stakeholder resources toward shared goals.
- User-centric mindset with business acumen, able to balance experience, efficiency, and cost from a business perspective.
- Fluent communication in Chinese is required to communicate with internal stakeholders (Product, RD) based in China in order to carry out daily work.
Preferred Qualifications:
- Prior experience at cross-border e-commerce platforms, leading logistics companies, or logistics tech companies.
- Track record of leading large-scale logistics product upgrades, mass provider onboarding, or core capability 0-to-1 buildouts.
- Data-driven operational mindset, able to identify issues and drive improvements through data analysis.
Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop employer: Ellis Technologies, Inc.
At TikTok Shop, we pride ourselves on being an innovative employer that fosters a dynamic work culture in the heart of London. Our commitment to employee growth is evident through our collaborative environment, where cross-functional teams work together to drive impactful logistics solutions. With a focus on continuous improvement and a user-centric approach, we offer unique opportunities for personal and professional development in the fast-paced world of e-commerce logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop
✨Get to Know Your E-commerce Community
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✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Ellis Technologies, Inc. as a Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop, rub shoulders with their representatives when possible!
✨Utilise Company Resources
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We think you need these skills to ace Product Solution Operations (Chinese Speaker), Logistics, TikTok Shop
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Ellis Technologies, Inc., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Ellis Technologies, Inc.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Ellis Technologies, Inc.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Ellis Technologies, Inc.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Ellis Technologies, Inc. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Ellis Technologies, Inc.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
