At a Glance
- Tasks: Lead logistics operations to enhance buyer and seller experiences using innovative solutions.
- Company: Join TikTok Shop, a dynamic platform at the forefront of e-commerce.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fluent Chinese is essential for collaboration with teams in China.
- Why this job: Make a real impact in logistics while working with cutting-edge technology.
- Qualifications: 5+ years in logistics product operations and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London
Employment Type: Regular
Job Code: A B
Responsibilities
- Drive product operation work focusing on buyer and seller logistics experience. This involves enhancing consumer logistics experience and merchant logistics experience, such as optimizing delivery time, increasing estimated delivery time accuracy, improving trajectory anomaly handling, and enhancing the precision of consumer interface.
- By leveraging AI and innovative methods, efficiently integrate and coordinate with logistics service providers to fulfill orders with high quality.
- Form comprehensive and effective logistics product solutions from a product operation perspective, leveraging profound data analysis skills and logistics industry experience.
- Carry out market research and in-depth insight analysis. Utilize the results to contribute to product go-to-market strategies and product function enhancements.
- By optimizing platform logistics strategies such as order allocation and routing, improve end-to-end efficiency and reduce costs.
Minimum Qualifications
- Bachelor degree or above, with 5+ years of experience in product operation related to logistics or a similar field.
- Strong knowledge and experience in logistics industry systems and a well-established knowledge framework.
- Excellent analytical, cross‑department coordination, communication and judgment capabilities.
- Exceptional data analysis skills, capable of making accurate judgments about the essence of things and formulating effective product solutions through data analysis and business insights.
- E‑commerce thinking, customer‑oriented, with a spirit of exploration and a strong sense of responsibility.
- Fluent communication in Chinese is required to communicate with internal stakeholders (Product, RD) based in China in order to carry out daily work.
Preferred Qualifications
- Experience in international ecommerce logistics is a plus.
- Experienced in merchant fulfillment and logistics operations (e.g, address management, order tracking, etc.) is a plus.
- Previous work experience in logistics product management and business analysis is preferred.
Product Solution Operations Lead (Chinese Speaker), Logistics, TikTok Shop in London employer: Ellis Technologies, Inc.
At TikTok Shop, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and innovative projects that empower our team to drive impactful logistics solutions. Join us to be part of a forward-thinking company that values creativity, collaboration, and the pursuit of excellence in the fast-paced world of e-commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Product Solution Operations Lead (Chinese Speaker), Logistics, TikTok Shop in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and e-commerce sectors, especially those who work at TikTok or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in product operations and logistics. When you get the chance to chat with recruiters or during interviews, share specific examples of how you've optimised processes or improved efficiency.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a message expressing your enthusiasm. This shows you're genuinely interested and can help you stand out from the crowd.
✨Tip Number 4
Brush up on your Chinese! Since communication with stakeholders in China is key for this role, practice your language skills. Being fluent will not only help you in the job but also impress your potential employers.
We think you need these skills to ace Product Solution Operations Lead (Chinese Speaker), Logistics, TikTok Shop in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Solution Operations Lead. Highlight your experience in logistics and product operations, and don’t forget to mention your analytical skills and any relevant projects you've worked on.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for enhancing logistics experiences and how your background aligns with TikTok Shop's goals.
Show Off Your Data Skills:Since data analysis is key for this position, be sure to include specific examples of how you've used data to drive decisions or improve processes in your previous roles. Numbers speak louder than words!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Ellis Technologies, Inc.
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge before the interview. Understand the key challenges in the industry, especially around delivery times and order tracking. Being able to discuss these topics confidently will show that you're not just familiar with the field but also passionate about improving it.
✨Show Off Your Data Skills
Since this role requires strong data analysis skills, prepare to discuss specific examples of how you've used data to drive product solutions in the past. Think about metrics you've improved or insights you've uncovered that led to better logistics operations. This will demonstrate your analytical capabilities effectively.
✨Communicate Clearly in Chinese
As a Chinese speaker, you'll need to communicate with stakeholders based in China. Practise articulating your thoughts in Chinese, especially around logistics concepts and product operations. This will help you feel more comfortable during the interview and show that you're ready to engage with the team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in logistics. Think about potential challenges you might face in optimising delivery times or handling trajectory anomalies, and prepare structured responses that highlight your strategic thinking and experience in similar situations.
