Logistics Operations Senior Courier Manager , TikTok Shop UK in London

Logistics Operations Senior Courier Manager , TikTok Shop UK in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Ellis Technologies, Inc.

At a Glance

  • Tasks: Lead logistics operations in the UK, ensuring smooth delivery and fulfillment processes.
  • Company: Join TikTok Shop, a dynamic and innovative e-commerce platform.
  • Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
  • Other info: Opportunity for short-term travel within the UK and to work with major courier companies.
  • Why this job: Make an impact in a fast-paced environment while shaping logistics strategies.
  • Qualifications: Bachelor’s degree in logistics or related field; strong experience in courier management.

The predicted salary is between 60000 - 80000 £ per year.

Location: London

Employment Type: Regular

Job Code: A

Responsibilities:

  • Overseeing the logistics operation in the UK, including import clearance, courier delivery, warehouse fulfillment, reverse logistics, and reverse warehouse.
  • Responsible for end-to-end logistics performance from order creation until delivery in different logistics modes.
  • Building and managing key strategic relationships with Key Sellers, 3PLs, and Logistics Providers.
  • As the owner of SOP, responsible for operation performance indicators (KPI), identifying root causes of issues, providing feedback on expected solutions and business impact, offering short-term solutions/support before long-term fixes are in place, and driving results until change deployment.
  • Conducting market and industry research, developing operation plans to address issues and hedge risks caused by market or policy changes if needed.
  • Managing day-to-day operations and local courier operations, with a track record of high performance and team improvement.

Minimum Qualifications:

  • Bachelor’s degree or higher, preferably with a background in engineering, logistics transportation, or operations management.
  • Excellent understanding of any segment of logistics operation, including data integration, first mile pickup, parcel sorting, linehaul, courier delivery, return process, and import clearance.
  • Solid working experience and relationships in 4PL/3PL management, preferably with couriers in the UK market.
  • Self-motivated and results-driven, analytical, data-sensitive, and data-driven.

Preferred Qualifications:

  • Solid working experience in platform logistics in the UK, with a deep understanding and working relationships with local major courier companies.
  • Fair understanding of e-commerce marketplace operation and governance policy.
  • Able to do short-term business travel within the UK.

Logistics Operations Senior Courier Manager , TikTok Shop UK in London employer: Ellis Technologies, Inc.

At TikTok Shop UK, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through continuous training opportunities and a collaborative environment where innovative ideas are encouraged. With competitive benefits and a focus on work-life balance, we empower our team members to excel in their roles while making a meaningful impact in the fast-paced world of logistics.

Ellis Technologies, Inc.

Contact Details:

Ellis Technologies, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Logistics Operations Senior Courier Manager , TikTok Shop UK in London

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Ellis Technologies, Inc. and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Ellis Technologies, Inc.!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Ellis Technologies, Inc. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Logistics Operations Senior Courier Manager , TikTok Shop UK in London

Logistics Operations Management
Import Clearance
Courier Delivery
Warehouse Fulfillment
Reverse Logistics
KPI Management
Root Cause Analysis

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Ellis Technologies, Inc.:This is your chance to really connect with the team at Ellis Technologies, Inc.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Ellis Technologies, Inc.

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Ellis Technologies, Inc..

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Ellis Technologies, Inc. that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Ellis Technologies, Inc.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!