At a Glance
- Tasks: Monitor logistics performance and drive improvements in the UK/EU fulfillment network.
- Company: Join TikTok's dynamic Supply Chain and Logistics team in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and teamwork.
- Why this job: Make a real impact on logistics efficiency and support global expansion.
- Qualifications: 2+ years in logistics or supply chain with strong data analysis skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: London
Employment Type: Regular
Responsibilities
- Monitor end-to-end logistics performance across the UK/EU fulfillment network and identify issues in warehousing, transportation and last-mile delivery.
- Track key logistics quality metrics, including delivery timeliness, damage rate, loss rate, on-time fulfillment rate and exception rate.
- Conduct regular performance reviews, analyze root causes and propose practical improvement actions.
- Follow up on logistics exceptions and drive closed-loop issue resolution with internal teams and logistics partners.
- Support the improvement of KPI definitions, quality control rules and exception-handling processes.
Qualifications
Minimum Qualifications
- At least 2 years of experience in logistics, e-commerce, supply chain, operations analysis or strategy analysis.
- Strong data analysis skills, with the ability to identify problems, analyze root causes and drive improvements through data.
- Basic understanding of e-commerce logistics fulfillment.
- Fluent in spoken and written English, able to communicate with partners and internal teams in a business environment.
- Fast learner, hands-on, results-driven.
Preferred Qualifications
- Experience in warehousing, transportation or last-mile delivery is a plus.
We think you need these skills to ace European Logistics Quality Control Specialist - TikTok in London
Logistics Performance Monitoring
Data Analysis
Root Cause Analysis
KPI Definition Improvement
Quality Control
Exception Handling
Communication Skills
