At a Glance
- Tasks: Lead logistics operations in the UK, ensuring smooth delivery and fulfillment processes.
- Company: Join TikTok Shop, a dynamic and innovative e-commerce platform.
- Benefits: Competitive salary, career growth, and opportunities to shape logistics strategies.
- Other info: Exciting opportunity for self-motivated individuals looking to drive results.
- Why this job: Make a real impact in a fast-paced environment while working with top logistics providers.
- Qualifications: Bachelor’s degree in logistics or related field; experience in 3PL/4PL management.
The predicted salary is between 60000 - 80000 £ per year.
Location: London
Employment Type: Regular
Responsibilities:
- Overseeing the logistics operation in the UK, including import clearance, courier delivery, warehouse fulfillment, reverse logistics, and reverse warehouse.
- Responsible for end-to-end logistics performance from order creation until delivery in different logistics modes.
- Building and managing key strategic relationships with Key Sellers, 3PLs, and Logistics Providers.
- As the owner of SOP, responsible for operation performance indicators (KPI), identifying root causes of issues, providing feedback on expected solutions and business impact, and offering short-term solutions/support before long-term fixes are implemented.
- Conducting market and industry research, developing operation plans to address issues and hedge risks caused by market or policy changes if needed.
- Managing day-to-day operations and local courier operations, tracking record of high performance and team improvement.
Minimum Qualifications:
- Bachelor’s degree or higher, preferably with a background in engineering, logistics transportation, or operations management.
- Excellent understanding of any segment of logistics operation, including data integration, first mile pickup, parcel sorting, linehaul, courier delivery, return process, and import clearance.
- Solid working experience and relationships in 4PL/3PL management, preferably with couriers in the UK market.
- Self-motivated and results-driven, analytical, data-sensitive, and data-driven.
Preferred Qualifications:
- Solid working experience in platform logistics in the UK, with a deep understanding and working relationships with local major courier companies.
- Fair understanding of e-commerce marketplace operation and governance policy.
- Able to do short-term business travel within the UK.
Logistics Operations Senior Courier Manager , TikTok Shop UK employer: Ellis Technologies, Inc.
At TikTok Shop UK, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through continuous training opportunities and a focus on innovation within the logistics sector, ensuring that our team members are equipped to excel in their roles. With competitive benefits and a collaborative environment, we empower our employees to make a meaningful impact in the fast-paced world of e-commerce logistics.
We think you need these skills to ace Logistics Operations Senior Courier Manager , TikTok Shop UK
Logistics Operations Management
Import Clearance
Courier Delivery
Warehouse Fulfillment
Reverse Logistics
Strategic Relationship Management
SOP Development
