At a Glance
- Tasks: Analyse e-commerce content metrics and develop strategies to enhance creator ecosystems.
- Company: Join TikTok Shop, a leading platform in the e-commerce space.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and creativity.
- Why this job: Shape the future of content governance while collaborating with global teams.
- Qualifications: 3+ years in governance or content strategy, strong project management skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London
Employment Type: Regular
Responsibilities
- Monitor, analyze and interpret key e‑commerce content metrics, integrate data insights with user feedback and case analysis to identify emerging content quality issues, abuse trends and potential ecosystem risks.
- Formulate targeted policies and strategies to address business challenges, continuously evaluate the effectiveness of governance measures, ensuring content compliance and consumer experience enhancement.
- Collaborate with cross‑functional teams and stakeholders worldwide, such as Product, Legal, Moderation, Engineering, Business Teams, etc., to effectively implement governance policies and enforcement strategies.
- Implement end‑to‑end lifecycle management for e‑commerce creators.
- Combine governance strategies and policies to guide creators' standardized operations, support high‑quality creator development, and establish a healthy and sustainable creator ecosystem on the platform.
Qualifications
Minimum Qualifications:
- 3+ years experience in governance, content strategy or a related role.
- Demonstrated project management experience, with proven ability to drive project execution and lead cross‑functional initiatives effectively.
- Strong strategic thinking to prioritize key issues and to break down the issues for solutions.
- Excellent communication skills, including the ability to develop and communicate complex strategies in writing as well as driving effective collaboration with global teams.
- Proactive and driven, with a strong work ethic and ability to work independently in a fast‑paced environment.
Preferred Qualifications:
- 3+ years of experience preferably within E‑commerce, technology, or a similar fast‑paced industry.
- Proficient in SQL or other programming languages, with strong analytical skills to translate data into actionable insights.
- Bachelor's degree and above, preferably in a quantitative field such as Statistics, Computer Science, Data Analytics or related fields.
Governance Strategy Manager, Creator & Content, TikTok Shop, EMEA employer: Ellis Technologies, Inc.
At TikTok Shop, we pride ourselves on fostering a dynamic and inclusive work environment in the heart of London, where creativity meets innovation. As a Governance Strategy Manager, you'll benefit from our commitment to employee growth through continuous learning opportunities and collaboration with diverse global teams. Join us to make a meaningful impact in the e-commerce landscape while enjoying a vibrant culture that values your contributions and encourages professional development.
We think you need these skills to ace Governance Strategy Manager, Creator & Content, TikTok Shop, EMEA
E-commerce Content Metrics Analysis
Data Insights Integration
Content Quality Issue Identification
Policy Formulation
Governance Measures Evaluation
Cross-Functional Collaboration
Project Management
