Store Associate Ski Department

We are currently looking for a hardworking individual who has a passion for skiing and providing superior customer service, working in our ski hardware and ski boot fitting department.

The ideal candidate will have knowledge and a keen interest in skiing. They must be highly organised, an excellent communicator, experienced and confident when dealing with customers.

At Ellis Brigham we offer full training, competitive rates of pay, staff discounts and flexible working opportunities along with good career development prospects that come from working for the UK\’s most progressive mountain sports retailer.

For over 90 years we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snow sports retailer. From Central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible.

As a Retail Assistant in our Ski Department, you’ll play a key role in helping customers find the right ski equipment and ensuring they have the best fit and experience. From boot fitting to sharing your passion for skiing, you’ll guide customers with expertise and enthusiasm.

What you’ll be doing

• Helping customers choose the right ski equipment for their needs
• Analysing customers’ feet and fitting the right ski boots
• Customising ski boots and creating footbeds for the perfect fit
• Representing Ellis Brigham and sharing your passion for skiing
• Maintaining the store to make shopping easy and enjoyable
• Completing store operations accurately and efficiently

Who you are

• Passionate about skiing with hands-on knowledge of ski equipment
• A strong communicator who can connect with people easily
• Experienced in customer-facing roles or confident in engaging customers
• Honest, hardworking and proud of your work
• Keen to learn and actively develop your skills
• Comfortable working in a team, taking direction, and making independent decisions
• Flexible with working hours, including evenings, weekends and holidays
• Fluent in English (additional languages a plus)

What you’ll get from us

• An inclusive workplace that values diversity
• The support of a family-owned business where individuals matter
• Opportunities for development and progression
• Training on all our products and sports, including ‘On The Hill’ events and ski testing in the Alps
• Living Wage after the qualifying period
• Paid charity days, refer-a-friend bonus, and cycle-to-work scheme
• Generous staff discounts and pro-deals
• Potential commission when fully qualified ski boot training passed and completed.

We’re looking for people who

• Live and breathe skiing and are keen to share that passion with customers
• Are dedicated to delivering outstanding service every time
• Enjoy being part of a fast-paced, energetic retail team

Please apply via the email address below including an up-to-date C.V and covering letter outlining why you think you would be suitable for the role.

We have both full time and part time temporary positions available.

Job Types: Full-time, Part-time, Temporary
Contract length: 5 months

Pay: £12.21-£12.60 per hour

Expected hours: 16 – 38 per week

Benefits:

• Casual dress
• Cycle to work scheme
• Employee discount
• Flexitime
• Store discount

Application question(s):

• Do you have previous experience in outdoor/snowsports winter activities?

Experience:

• Retail sales: 2 years (preferred)
• customer service: 2 years (preferred)

Work Location: In person