The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity.
The North Face Cambridge is an official partnership store, owned and operated by Ellis Brigham Mountain Sports — a British, family-owned brand that has been equipping explorers for nearly 100 years.
As a member of the team you’ll be responsible for providing excellent service and advising our customers on technical gear and fashion, whilst keeping the store looking its best.
This role is ideal for someone starting out in retail who is looking to work with a world-leading brand. You’ll be part of a close‑knit team in a new addition to the Cambridge retail scene, working side by side with management to make the store a success.
This role is part-time and weekend availability is essential.
The role:
- Delivering exceptional customer service, processing sales with care and efficiency
- Keep the store looking its best, following brand visual standards
- Learn about technical products and innovations to guide customers confidently
- Restock and maintain products to ensure strong presentation
- Follow store standards, policies, and procedure
- Help drive sales and targets under the guidance of the Store Manager and team
About you:
- Great communication skills, eager to chat to customers and make them feel comfortable
- Friendly and positive, willing to support your team members
- Good attention-to-detail
- Interested in fashion retail or outdoor sports and exploration
What’s in it for you?:
- Generous staff discounts and pro-deals on The North Face and other top outdoor brands
- Ongoing opportunities for development and progression within the Ellis Brigham family
- Continuous training on our products, including On The Hill training days
- Paid charity days
We are an equal opportunity employer and welcome applications from all qualified individuals. We encourage applications from people of all backgrounds, identities, and experiences. If you need any accommodation during the application process, just let us know.
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Retail Assistant - Part-Time in Cambridge employer: Ellis Brigham Ltd
Ellis Brigham Ltd. is an excellent employer for those passionate about skiing and looking to grow in a supportive, family-owned environment. With a strong emphasis on staff training and perks, employees can expect a vibrant work culture that values teamwork and customer satisfaction, all while enjoying the stunning backdrop of the slopes. Join us to turn your passion into a rewarding career in ski hardware retail.