Financial Adviser – Wealth Builder

Ellis Bates Financial Advisers (now Shackleton) Harrogate

Role Objective

Deliver a holistic financial planning service to prospective and existing clients, providing personalised solutions designed to deliver their financial objectives and to drive new business from existing clients and acquisitions.

Key Responsibilities

• Client Discovery & Financial Planning: Conduct comprehensive fact-finding to assess clients’ personal and financial circumstances, financial knowledge, experience, attitude to risk, and capacity for loss. Establish and regularly review clients’ risk profiles and financial objectives, ensuring they are specific, measurable, and aligned with their needs and aspirations. Evaluate the suitability of existing financial arrangements and recommend tailored financial planning solutions based on thorough product and market research. Clearly articulate the rationale, benefits, risks, and potential drawbacks of all recommendations, ensuring suitability and transparency. Draft simple suitability reports from existing templates where applicable.
• Client Relationship Management: Deliver high-quality client service throughout the onboarding process and beyond, working closely with internal teams to ensure a seamless experience. Conduct regular client reviews in line with the firm’s Client Service Policy, maintaining strong, long-term relationships and identifying opportunities for additional support or services. Complete compliant annual reviews with existing fee-paying clients via video or telephone, ensuring timely follow-up and accurate documentation.
• Business Development & Performance: Meet agreed annual targets for new business income and service-related KPIs. Proactively generate and convert new business opportunities, including prospecting and following up with potential clients in line with the firm’s business plan. Promote the firm’s central investment proposition and migrate clients where appropriate.
• Collaboration & Communication: Work collaboratively with paraplanners, administrators, compliance teams, and investment managers to ensure holistic, compliant, and efficient advice delivery. Maintain accurate records of all client interactions, recommendations, and supporting documentation, ensuring a professional and client-centric approach at all times.
• Regulatory Compliance & Professional Standards: Ensure full compliance with the Financial Services and Markets Act 2000, FCA Conduct Rules, Statements of Principle, and all other relevant FCA regulations. Keep up to date with changes in regulation, tax legislation, and market trends to ensure advice remains compliant and relevant. Maintain a valid Statement of Professional Standing (SPS) and commit to ongoing professional development.
• File & Data Management: Maintain client files in a compliant and auditable state, ensuring timely, accurate, and complete documentation. Adhere to the firm’s data protection, data security, and record-keeping policies, ensuring all client records are securely stored and retained in accordance with regulatory and internal requirements.

This Job Description may be reviewed and subsequently amended to better reflect any changes required in the role.

Person Specification

Qualifications: Level 4 Diploma in Financial Planning (ideally working towards Chartered). Competent Adviser Status (CAS) and current SPS.

Knowledge And Experience: Demonstrate understanding in all areas of financial advice including: Investments, Pensions, Personal Tax, Estate Planning and Protection; Mortgages and Equity Release where applicable. Ensure your Continuing Professional Development is up to date at all times and you meet the CII/IFS minimum CPD annual requirements. Attend compliance and regulatory based workshops, training sessions and completion of CII modules. Demonstrate competency in using industry tools to support financial planning such as cash flow modelling software. Ensure full awareness and understanding of all internal processes and manage these effectively, working with all the support teams to deliver an exceptional service to clients at all times. Previous experience of delivering advice via video meetings and over the telephone. Previous use of Intelligent Officer is desirable but not required. Proven ability to build and maintain strong relationships with new and existing clients.

Personal Skills:

• Analytical Mindset: Possesses strong analytical skills and a natural aptitude for problem solving, with excellent judgement and decision making capabilities.
• Commercial Acumen: Demonstrates a proactive approach to driving results, with a strong understanding of business dynamics and financial markets.
• Effective Communicator: Highly proficient in presenting complex ideas clearly and confidently, both in writing and in person. Able to produce comprehensive, well-structured reports.
• Organised and Detail-Oriented: Maintains strong organisational skills and meticulous attention to detail, ensuring accuracy and consistency in all work.
• Motivated and Resilient: Shows a proven work ethic, hunger to succeed, and the motivation to go above and beyond in delivering client outcomes.
• Curious and Growth-Oriented: Displays a high level of intellectual curiosity and a commitment to continuous learning and professional development.
• Positive and Professional: Maintains a consistently positive attitude and professional demeanour, even under pressure.
• Technologically Competent: Demonstrates general IT proficiency and the ability to quickly adapt to new systems and tools.

If you are interested in learning more about this role or want to apply, please send your CV/Application to HR@shackletonadvisers.co.uk

Seniority level: Entry level

Employment type: Full-time

Job function: Finance and Sales