Senior People Partner in Harrow on the Hill

The impact you will have: We’re looking for an outstanding Senior People Partner to join our People team and make a tangible impact on our business. You’ll sit at the heart of our organisation, partnering closely with leaders to enable our people and teams to thrive. If you have a passion for strategic partnership, a strong grounding in talent and organisational design, and thrive in fast‑paced, high‑growth environments, we’d love to hear from you.

What will you do?

• Act as a trusted partner to senior managers and leaders, supporting them on all people‑related matters to drive performance and business outcomes.
• Collaborate closely with the Director of People to co‑design and roll out People strategies across key areas including talent development, engagement, culture, and change.
• Use data and insight to spot patterns, guide decision‑making, and support managers with workforce planning, organisational design, and succession.
• Take ownership of embedding company‑wide initiatives (e.g. performance processes, compensation cycles, hybrid working models), ensuring they land well with managers and their teams.
• Provide sound, pragmatic advice and coaching on employee relations matters, balancing risk and business need with empathy and fairness.
• Mentor and support the development of other People Partners, helping uplift capability and consistency across the wider team.
• Play a key role in advancing our culture and ways of working, grounded in our leadership behaviours and values.

Key Responsibilities:

• Partnering with managers and leaders to understand business challenges, diagnose people needs, and develop tailored solutions.
• Supporting workforce and organisational planning, including team structures, spans and layers, and succession planning.
• Proactively identifying recruitment needs, partnering with Talent Acquisition on role scoping, candidate selection, offers and onboarding.
• Facilitating personal development and growth through meaningful feedback, development conversations, and learning pathways.
• Leading or advising on performance and conduct issues, ensuring fair process and manager confidence.
• Helping managers navigate and apply our reward and compensation philosophy, especially during annual cycles or off‑cycle promotions.
• Analysing and translating people data into insight; supporting leaders to make informed decisions that drive business outcomes.
• Contributing to scaling our culture and processes as we grow internationally – with an eye on relevance, inclusion, and local nuance.
• Acting as a critical voice on inclusion, wellbeing and psychological safety across the business.

Skills, Knowledge & Expertise:

• You have significant experience in a strategic HR Business Partner or People Partner role, ideally in a scaling tech or international environment.
• You are business‑savvy and commercially aware: you know how organisations function, how to assess people needs, and how to get things done through others.
• You’re credible with senior leaders, an excellent coach, and not afraid to challenge where needed, always with respect and empathy.
• You’re outcome‑focused, always looking for opportunities to simplify, improve or scale a process to meet business needs.
• You have strong knowledge of UK employment law with exposure to international employment contexts an advantage.
• You’re tech‑fluent, confident using data and tools (like HRIS, survey platforms, spreadsheets) to craft robust insights and cases for change.
• You’re energised by change, resilient and flexible; you operate well in ambiguity and enjoy solving complex people challenges.
• You’re someone who gives great feedback — and invites it in return — because you care about your impact and growth.

Ways of Working:

• Collaboration & Care – You’re a team player who recognises that building a great company is a shared responsibility.
• Bias for Action – You spot gaps and roll up your sleeves — experimentation and iteration come naturally to you.
• Drive for Equity – You are intentional about inclusion and build processes and relationships that recognise all voices.
• Curious & Grounded – You ask great questions, listen deeply, challenge assumptions and stay humble in your approach.
• Comfortable with Complexity – Fast growth can be messy! You remain calm, thoughtful, and optimistic through the unknown.

Job Benefits:

• How we work: Hybrid working and the option to work from almost anywhere for up to 90 days per year.
• £500 Remote working budget to set up your home office space.
• $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.
• Holidays: 25 days of annual leave.