People Systems & Operations Lead in London

Elliptic is the leader in digital asset decisioning, having built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accuracy. Founded in 2013, Elliptic is headquartered in London with offices in New York, Washington D.C., Miami, San Francisco, UAE, Singapore, Hong Kong and Tokyo.

We are looking for a hands-on People Tech & Operations Lead. This is a builder role — not a management position. You will be the architect and owner of our People technology ecosystem, building the automations, integrations, and self-serve systems that underpin an exceptional employee experience at scale.

The impact you will have:

• You will work directly across our HRIS, ATS, and adjacent tools to connect systems, eliminate manual work, and create AI-powered workflows that free our People team to focus on high-value partnership.
• If you have built People tech stacks before — not just administered them — and can demonstrate the automations and integrations you have personally shipped, we want to hear from you.
• You’ll have Claude from day one to help you build and scale impact.

This position sits at the intersection of People and technology. You will need strong operational credibility, a deep technical fluency with modern HR tooling, and the commercial pragmatism to know when to build, when to configure, and when to buy. In balancing these competing priorities, you’ll unlock the people team to spend more time on high value tasks and develop incredible experiences for Elliptites.

What you will do:

• People Technology & Automation (your primary focus)
• Build and maintain workflow automations across People tools (e.g. HiBob, Ashby, Google Workspace, Slack), eliminating manual hand-offs and data re-entry.
• Design and implement AI-powered processes and responses across the employee lifecycle using tools such as Claude and similar platforms.
• Create and maintain self-serve systems that enable employees and managers to get fast, accurate answers without routing everything through the People team.
• Enhance our reporting and analytics layer to support decision-making and business planning.
• People Operating System & Compliance
• Maintain and improve a compliant, accurate, and efficient HRIS.
• Develop and operationalise standard operating procedures for HR activities.
• Ensure compliance with relevant global and local employment laws and regulations, with tooling configured to support this.
• Support internal and external HR audits with data and process documentation.

What you will achieve in the first 6 months:

• Linked our core operating systems to remove manual data flows.
• Increased data visibility of high impact people metrics through automation and self-serve.
• Partnered with the people team to leverage a reliable knowledge base for employee and manager self-serve.
• Unlocked time for the people team and all Elliptites through automations.
• Developed a plan to scale people tech and operations for the medium term.

You will be a great fit here if you:

• Share our values and seek to have impact.
• Are a builder and owner. You may be or have been a people manager but you’re happiest being hands on delivering change.
• Seek out solutions with an AI first mindset; you’ll already be using AI tools in your work and experimenting to deliver the best outcomes.

Our ideal candidate has:

• First-hand experience using AI tools, e.g. Claude, to build or enhance processes.
• A demonstrated track record of building within technology systems, not just using them.
• Experience connecting tools via native integrations, middleware (e.g. Zapier, Make, or similar), or API configuration.
• An eye for the employee experience: you build technology that feels human, reduces friction, and creates trust.
• Strong communication skills. You can explain what you have built and why to technical and non-technical stakeholders alike.

Bonus Points for:

• Having learnt from your experiences on the best approaches through trial and error; iterating as you go.
• Experience of applying these experiences specifically within a People team.
• Strong knowledge of HR processes, employment law, and compliance.

Job Benefits

• Hybrid working and the option to work from almost anywhere for up to 90 days per year.
• £500 Remote working budget to set up your home office space.
• $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development.
• Holidays: 25 days of annual leave + bank holidays. An extra day for your birthday.
• Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave.
• Private Health Insurance – we use Vitality!
• Full access to Spill Mental Health Support.
• Life Assurance: cover is for 4 times your salary to your beneficiaries.
• £100 Crypto for you!
• Cycle to Work Scheme.