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- Tasks: Welcome guests, assist with ticket checks, and craft drinks at the bar.
- Company: Layered Reality pioneers immersive entertainment blending storytelling and technology.
- Benefits: Enjoy a fun work environment, social events, discounts, and a birthday voucher.
- Why this job: Join a dynamic team creating unforgettable experiences in a unique setting.
- Qualifications: Enthusiastic individuals with a positive attitude; hospitality experience is a plus.
- Other info: Casual worker role with flexible shifts; pay starts at £12.55 p/h.
Join the Layered Reality team at The War of The Worlds: The Immersive Experience, where innovation meets entertainment. Layered Reality is a pioneer in immersive entertainment, blending captivating storytelling, cutting-edge technology, and exceptional customer service.
As a member of our Front of House (FOH) & Bar team, you will be the face of Layered Reality and play a pivotal role in creating unforgettable experiences for our guests. You will welcome and assist guests, ensure their comfort, and work the bar with flair and precision. Your enthusiasm and attention to detail will leave a lasting impact in our unique, immersive setting.
Benefits:
- Fun working environment.
- Company social events.
- Discounted food, drinks & theatre tickets.
- Love2Shop Voucher on your LR Birthday.
Scope & Responsibilities:
- Greeting guests with warmth and professionalism.
- Conducting ticket checks and supporting entry procedures.
- Providing assistance during in-show operations.
- Promoting and upselling merchandise and photos related to the immersive experience.
- Waiting tables and crafting a variety of drinks and cocktails.
- Addressing guest enquiries and concerns promptly and effectively.
- Boosting sales throughout the venue and enhancing the guest experience.
Background Experience:
We are looking for enthusiastic people who want to help bring our Layered Reality world to life! Previous experience working in hospitality, theatre, events, or visitor attractions is preferable, but not essential.
Desired Attributes:
- A positive attitude and commitment to delivering exceptional customer service.
- Strong verbal communication skills.
- Good attention to detail and the ability to multitask efficiently in a fast-paced environment.
- Excellent presentation skills, maintaining a professional appearance at all times.
- The ability to remain calm and composed under pressure.
- Strong problem-solving skills.
- Knowledge of food & beverage operations.
- Confidence in working as part of a team and independently.
- Flexibility to work various shifts, including daytime, evenings, weekends, and holidays.
Job Details:
- Job Type: Casual Worker, Zero Hours (Wednesday-Sunday)
- Probation Period: 3 Months
- Pay: £12.55 p/h plus Service Charge
- Location: Aldgate, London, EC3A 2BJ
Diversity & Inclusion:
At Layered Reality, we embrace the power of diversity because we believe that our differences are what make us strong. Inclusion is at the heart of our values because we understand that to truly connect with our guests, we must first connect with each other.
Application Process:
To apply for this exciting opportunity, please submit an up-to-date CV along with a Covering Letter that outlines what you can bring to the role and why you would like to work for Layered Reality.
FOH & Bar Staff employer: Ellipsis Entertainment Ltd.
Contact Detail:
Ellipsis Entertainment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH & Bar Staff
✨Tip Number 1
Familiarise yourself with the immersive experience offered at The War of The Worlds. Understanding the storyline and the unique elements of the show will help you engage with guests and enhance their experience.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions you have with the team or in interviews. Highlighting your passion for creating memorable experiences will resonate well with Layered Reality's values.
✨Tip Number 3
Practice your communication skills, especially in a fast-paced environment. Being able to articulate clearly and confidently will be crucial when interacting with guests and handling inquiries.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts on evenings and weekends, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace FOH & Bar Staff
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter should highlight your enthusiasm for the role and the company. Mention specific aspects of Layered Reality that excite you, such as their innovative approach to immersive entertainment, and explain how your skills align with the responsibilities outlined in the job description.
Tailor Your CV: Make sure your CV is tailored to the FOH & Bar Staff position. Emphasise any relevant experience in hospitality or customer service, and include specific examples of how you've delivered exceptional service or handled challenging situations in the past.
Showcase Your Personality: Layered Reality is looking for fun, dynamic, and friendly personalities. Use your application to convey your personality and passion for creating memorable experiences. A touch of creativity in your writing can help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Ellipsis Entertainment Ltd.
✨Show Your Enthusiasm
Layered Reality is all about creating unforgettable experiences, so make sure to express your passion for immersive entertainment during the interview. Share any relevant experiences or stories that highlight your excitement for the role and the company.
✨Demonstrate Customer Service Skills
Since the role involves a lot of guest interaction, be prepared to discuss your previous customer service experiences. Highlight specific situations where you went above and beyond to ensure a positive experience for guests, as this will resonate well with the interviewers.
✨Prepare for Role-Playing Scenarios
Given the immersive nature of the job, you might be asked to participate in role-playing scenarios during the interview. Practice responding to common guest inquiries or handling difficult situations to showcase your problem-solving skills and ability to remain calm under pressure.
✨Know the Company and Its Offerings
Familiarise yourself with Layered Reality's unique approach to entertainment and the specific experiences they offer. Being knowledgeable about their shows, technology, and customer engagement strategies will demonstrate your genuine interest in the company and the role.