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- Tasks: Enhance client relationships and ensure satisfaction in the sports data sector.
- Company: Leading sports data company with a focus on client success.
- Benefits: Hybrid work, pension scheme, and flexible benefits for a balanced lifestyle.
- Why this job: Join a dynamic team and make a real impact in the sports industry.
- Qualifications: 2-3 years in a client-facing role with strong communication skills.
- Other info: Exciting opportunities for growth in a vibrant London setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading sports data company is seeking a Customer Success Executive to enhance client relationships and ensure satisfaction. This role involves overseeing deliverables, addressing client queries, and identifying growth opportunities.
The ideal candidate will have 2-3 years of experience in a client-facing role, strong communication skills, and a solid understanding of cricket.
The position is based in London with hybrid work expectations, offering a company pension scheme and flexible benefits.
Strategic Customer Success Lead — Sports Data & Broadcast employer: Ellipsedata
Contact Detail:
Ellipsedata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Success Lead — Sports Data & Broadcast
✨Tip Number 1
Network like a pro! Reach out to people in the sports data and broadcast industry on LinkedIn. A friendly chat can open doors and give you insights that might just land you that Customer Success role.
✨Tip Number 2
Prepare for the interview by brushing up on your cricket knowledge. Knowing the ins and outs of the sport will show your passion and help you connect with the team. Plus, it’s a great way to demonstrate your understanding of the client base!
✨Tip Number 3
Showcase your communication skills during interviews. Practice explaining complex ideas simply and clearly. Remember, as a Customer Success Executive, you'll need to convey information effectively to clients and colleagues alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Strategic Customer Success Lead — Sports Data & Broadcast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-facing roles, especially if you've worked in sports data or broadcast. We want to see how your skills align with enhancing client relationships and ensuring satisfaction.
Showcase Your Communication Skills: In your application, emphasise your strong communication skills. We’re looking for someone who can effectively address client queries and oversee deliverables, so give us examples of how you’ve done this in the past.
Demonstrate Your Knowledge of Cricket: Since this role involves a solid understanding of cricket, don’t shy away from showcasing your passion and knowledge about the sport. We love seeing candidates who are genuinely interested in what we do!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ellipsedata
✨Know Your Cricket
Since the role requires a solid understanding of cricket, make sure you brush up on the latest trends, statistics, and key players in the sport. Being able to discuss cricket knowledgeably will show your passion and commitment to the industry.
✨Showcase Your Client Success Stories
Prepare specific examples from your previous roles where you've successfully enhanced client relationships or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Understand Their Business
Research the company thoroughly before the interview. Understand their products, services, and recent developments in the sports data sector. This will help you tailor your answers and demonstrate your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their approach to client success, how they measure satisfaction, or what growth opportunities they foresee. This shows that you're not just interested in the job, but also in contributing to their success.
