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- Tasks: Enhance client relationships and ensure satisfaction in the sports data sector.
- Company: Leading sports data company with a focus on client success.
- Benefits: Hybrid work, pension scheme, and flexible benefits.
- Why this job: Join a dynamic team and make a real impact in the sports industry.
- Qualifications: 2-3 years in a client-facing role and strong communication skills.
- Other info: Ideal for cricket enthusiasts looking for growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading sports data company is seeking a Customer Success Executive to enhance client relationships and ensure satisfaction. This role involves overseeing deliverables, addressing client queries, and identifying growth opportunities.
The ideal candidate will have 2-3 years of experience in a client-facing role, strong communication skills, and a solid understanding of cricket.
The position is based in London with hybrid work expectations, offering a company pension scheme and flexible benefits.
Strategic Customer Success Lead — Sports Data & Broadcast in London employer: Ellipsedata
Contact Detail:
Ellipsedata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Success Lead — Sports Data & Broadcast in London
✨Tip Number 1
Network like a pro! Reach out to people in the sports data and broadcast industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, especially in cricket. Show them you know your stuff and are genuinely interested in their success.
✨Tip Number 3
Practice your communication skills. As a Customer Success Executive, you'll need to convey ideas clearly and effectively. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference in client relationships. Your next big opportunity could be just a click away!
We think you need these skills to ace Strategic Customer Success Lead — Sports Data & Broadcast in London
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Mention any relevant experiences or insights you have about cricket and how they relate to customer success. We want to see that you’re not just a fit for the role, but also genuinely excited about the industry.
Highlight Your Client-Facing Experience: Make sure to emphasise your previous roles where you’ve interacted with clients. We’re looking for someone with 2-3 years of experience, so share specific examples of how you’ve enhanced client relationships and tackled challenges. This will help us see how you can bring value to our team.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your skills and experiences. Remember, we want to understand your story without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values before applying.
How to prepare for a job interview at Ellipsedata
✨Know Your Cricket
Since the role requires a solid understanding of cricket, make sure you brush up on the latest trends, statistics, and key players in the sport. Being able to discuss cricket knowledgeably will show your passion and commitment to the industry.
✨Showcase Your Client Success Stories
Prepare specific examples from your previous roles where you've successfully enhanced client relationships or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Understand Their Deliverables
Research the company’s services and products thoroughly. Be ready to discuss how you can oversee deliverables effectively and ensure client satisfaction. This shows that you’re proactive and genuinely interested in their operations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and growth opportunities within the sports data sector. This not only demonstrates your interest but also helps you gauge if the company aligns with your career goals.
