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- Tasks: Serve customers, manage stock, and maintain yard cleanliness.
- Company: Join Elliotts, a 180-year-old award-winning company dedicated to customer service.
- Benefits: Enjoy profit sharing, wellbeing support, training, discounts, and monthly pizza!
- Why this job: Be part of a supportive team that values relationships and long-term success.
- Qualifications: Forklift license preferred; training available. Good communication and customer service skills required.
- Other info: Work outdoors in a friendly environment with a focus on teamwork.
The predicted salary is between 25400 - 25400 ÂŁ per year.
Job type: Full time
Hours:40 hoursper week
Location: Chandlers Ford
Salary:ÂŁ12.21 per hour
We’ve been named “Employer of the Year 2024” at the Solent 250 Business Awards so we’re clearly doing something right!
We’ve been around for over 180 years – Our core purpose is to help our customers build, but we couldn’t do it without our people. From our drivers to our operations team and everyone in between. We’re one big team. We have over 300 people working for Elliotts. Our CEO, Tom is the great-great-great grandson of our founder!
Still chosen by customers in a crowded market – Customers continue to choose us because we provide anything they need to build a house. But they choose us because we treat them like human beings, creating a strong relationship and building loyalty.
Values that reflect our business – We look after our team. We care. We listen. We try to help. We work harder than anyone else to put things right if they go wrong. We think about the long term, not just the here and now. These aren’t just words on a wall, they’re the way we show up, every day.
To succeed you’ll be a great team player with a can-do attitude, and you’ll be right at home.
Do you love the great outdoors, come rain or shine? Are you a master at manoeuvring a forklift?
Why don’t you come and join our team?
As a Yard Assistant, you’ll be on the frontline when it comes to serving our customers and delivering the very best customer service.
Key responsibilities:
- Serving customers in the yard, both manually and with a forklift
- Loading/unloading lorries
- Receiving and storing products from suppliers and dealing with associated paperwork
- Housekeeping in the yard
What you need:
- Counterbalance forklift license (preferred but training can be provided)
- Driving license
- Knowledge of building materials would be an advantage but training can be provided
- Friendly and professional manner
- Good communication skills
- High standards of customer service
Who are you?
At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:
- Friendly
- Enthusiastic
- Professional
- Interested
- Attentive
- Helpful
What’s in it for me?
- Annual profit share scheme
- 24/7 wellbeing support
- Enhanced Maternity and Paternity pay
- Unlimited training
- Staff discounts
- Christmas Hamper
- Monthly Pizza on us
- Company pension
#J-18808-Ljbffr
Yard Assistant Customer Service Team · Chandler\'s Ford employer: Elliotts UK
Contact Detail:
Elliotts UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard Assistant Customer Service Team · Chandler\'s Ford
✨Tip Number 1
Familiarise yourself with the building materials and products that Elliotts offers. This knowledge will not only help you serve customers better but also show your genuine interest in the role during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since the role is heavily focused on serving customers, demonstrating your ability to create strong relationships will set you apart from other candidates.
✨Tip Number 3
If you have a counterbalance forklift license, make sure to mention it! If not, express your willingness to undergo training. Showing enthusiasm for learning new skills can be a big plus.
✨Tip Number 4
Emphasise your teamwork and communication skills. Since the job requires working closely with others, showcasing your ability to collaborate effectively will resonate well with the hiring team.
We think you need these skills to ace Yard Assistant Customer Service Team · Chandler\'s Ford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Yard Assistant position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Experience: If you have experience in customer service, operating a forklift, or working with building materials, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your capabilities.
Showcase Your Soft Skills: The company values friendly, enthusiastic, and professional behaviour. In your application, provide examples of how you've demonstrated these qualities in previous roles or situations.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Elliotts and how you can contribute to their team culture and customer service excellence.
How to prepare for a job interview at Elliotts UK
✨Show Your Team Spirit
Since the role requires a great team player, be sure to highlight your experiences working in teams. Share specific examples of how you've collaborated with others to achieve a common goal.
✨Demonstrate Your Customer Service Skills
Elliotts values customer service highly. Prepare to discuss situations where you provided excellent service or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Know Your Stuff
While knowledge of building materials is an advantage, don't worry if you're not an expert. Do some research on common materials and their uses, and be ready to express your willingness to learn more during the interview.
✨Exude Enthusiasm and Professionalism
Your attitude matters! Be friendly and enthusiastic throughout the interview. Show that you are genuinely interested in the role and the company by asking insightful questions about their operations and culture.
