IT Service Desk Analyst – Dynamic Retail Tech Support in Southampton

IT Service Desk Analyst – Dynamic Retail Tech Support in Southampton

Southampton Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Elliotts UK

At a Glance

  • Tasks: Assist with service desk enquiries and manage Office365 and ERP systems.
  • Company: Elliotts UK, a well-established builders’ merchant with a supportive team.
  • Benefits: 40-hour work week, Monday to Friday, with opportunities for growth.
  • Other info: Opportunity to visit branches and maintain a knowledge base.
  • Why this job: Join a dynamic retail tech support team and make a difference.
  • Qualifications: Driving licence and retail experience are essential.

The predicted salary is between 25000 - 32000 £ per year.

Elliotts UK, a long-established builders’ merchant, is hiring a service desk support officer at our Southampton Head Office.

You will assist all service desk enquiries and help manage Office365 and our ERP.

Hours are 40 per week, Monday to Friday, at our Southampton site.

Responsibilities include logging enquiries, escalating to second line, visiting branches, maintaining the knowledge base, and supporting projects.

Driving licence and retail experience are essential.

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IT Service Desk Analyst – Dynamic Retail Tech Support in Southampton employer: Elliotts UK

Elliotts UK in Chandlers Ford is an excellent employer that prioritises employee wellbeing and professional growth. With a strong focus on customer service, the company fosters a friendly and supportive work culture, offering benefits such as a profit share scheme and a comprehensive pension plan, making it a rewarding place to build your career.

Elliotts UK

Contact Details:

Elliotts UK Recruitment Team

We think you need these skills to ace IT Service Desk Analyst – Dynamic Retail Tech Support in Southampton

Service Desk Support
Office365 Management
ERP Management
Enquiry Logging
Escalation Procedures
Knowledge Base Maintenance
Project Support