At a Glance
- Tasks: Serve customers outdoors, operate forklifts, and manage product deliveries.
- Company: Elliotts, a family-owned builders’ merchant with a supportive culture.
- Benefits: Profit share, wellbeing support, generous holiday, and unlimited training.
- Other info: Enjoy monthly pizza and a Christmas hamper as part of our team!
- Why this job: Join a stable team where you can grow and make a difference.
- Qualifications: Forklift license preferred; training available for the right candidate.
The predicted salary is between 26436 - 26436 £ per year.
Job type: Fixed term
Hours: 40 hours per week
Location: Christchurch
Salary: £26,436.80
About Elliotts
Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly. We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work. The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands‑on approach shapes how we operate and how we look after our people. Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.
Do you love the great outdoors, come rain or shine? Are you a master at manoeuvring a forklift? Why don’t you come and join our team?
As a Yard Assistant, you’ll be on the frontline when it comes to serving our customers and delivering the very best customer service.
Key responsibilities:
- Serving customers in the yard, both manually and with a forklift
- Loading/unloading lorries
- Receiving and storing products from suppliers and dealing with associated paperwork
- Housekeeping in the yard
What you need:
- Counterbalance forklift license (preferred but training can be provided)
- Driving license
- Knowledge of building materials would be an advantage but training can be provided
- Friendly and professional manner
- Good communication skills
- High standards of customer service
Who are you?
At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:
- Friendly
- Enthusiastic
- Professional
- Interested
- Attentive
- Helpful
What’s in it for me?
- Annual profit share scheme
- 24/7 wellbeing support
- Enhanced Maternity and Paternity pay
- 22 days holiday
- Unlimited training
- Staff discounts
- Christmas Hamper
- Monthly Pizza on us
- Company pension
Yard Assistant Customer Service Team · Christchurch employer: Elliotts UK
Elliotts UK in Chandlers Ford is an excellent employer that prioritises employee wellbeing and professional growth. With a strong focus on customer service, the company fosters a friendly and supportive work culture, offering benefits such as a profit share scheme and a comprehensive pension plan, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Assistant Customer Service Team · Christchurch
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Yard Assistant Customer Service Team · Christchurch
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Elliotts UK:Don’t forget to personalise your application for Elliotts UK! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Elliotts UK
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Elliotts UK offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Elliotts UK and contribute positively during your temporary stint.
