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- Tasks: Drive sales by delivering exceptional customer service and managing product allocation.
- Company: Join a leading company in the construction materials industry.
- Benefits: Competitive salary, full-time hours, and opportunities for growth.
- Other info: Fast-paced environment with hands-on operational support.
- Why this job: Make an impact by building strong relationships and providing expert guidance.
- Qualifications: Strong communication skills and a proactive sales approach.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Job type: Full time
Location: Southampton
Salary: Competitive
Hours: 40 hours per week, Monday to Friday
Role Overview
The Sales Consultant plays a key role in driving sales performance by delivering exceptional customer service, managing product allocation, and building strong relationships across customers, suppliers, and internal teams. This role combines proactive sales activity with operational coordination, ensuring customer needs are met efficiently while maximising business opportunities.
Key Responsibilities
- Sales & Customer Engagement: Provide face‑to‑face support within the brick library, offering expert product knowledge and guidance. Proactively identify upselling opportunities to support the wider sales hub team. Approach each enquiry as a full project, ensuring customers are offered complete solutions (“what else do you need?” mindset). Follow up on all quotes and enquiries, analysing outcomes to understand lost sales and improve conversion rates. Confidently engage with customers through multiple channels, including site visits and sample drop‑offs when required.
- Account & Relationship Management: Build and maintain strong relationships with customers, account managers, and suppliers. Support key target customers with a high level of service and responsiveness. Collaborate with the Key Accounts team and branches to provide specialist product and sales support when needed.
- Product & Allocation Management: Manage scheduling and allocation for brick and block products in line with business needs. Oversee brick registrations and identify suitable alternatives to win business against competitor specifications. Provide daily updates on stock availability in the yard, including current stock levels and replenishment requirements. Participate in internal branch transfer processes and stock days relating to yard operations.
- Operational Excellence: Manage a high‑volume inbox, ensuring all enquiries are handled quickly, efficiently, and with a high level of product knowledge. Deliver a consistent, professional service to both internal and external customers. Maintain accurate records of customer interactions, orders, and stock‑related information.
Key Expectations
- Deliver fast, knowledgeable, and customer‑focused service at all times.
- Demonstrate a proactive and solution‑oriented sales approach.
- Take ownership of enquiries from initial contact through to completion.
- Communicate effectively with both internal teams and external stakeholders.
- Stay organised and perform effectively in a fast‑paced, high‑volume environment.
Skills & Experience
- Strong people and communication skills, with confidence in face‑to‑face customer interaction.
- Proven ability to manage multiple tasks and priorities simultaneously.
- Commercial awareness with a proactive approach to sales and upselling.
- Ability to build and maintain effective working relationships.
- Knowledge of construction materials (particularly brick and block) is advantageous but not essential.
Additional Requirements
- Willingness to travel for site visits and customer engagement when required.
- A hands‑on approach to supporting operational activities, including stock management.
Sales Consultant - Brick & Block in Southampton employer: Elliotts Builders Merchant
Contact Detail:
Elliotts Builders Merchant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Brick & Block in Southampton
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle customer objections or upselling opportunities. The more you rehearse, the more confident you'll feel!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you're genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Consultant - Brick & Block in Southampton
Some tips for your application 🫡
Show Your Sales Skills: When writing your application, make sure to highlight your sales experience and how you've successfully engaged with customers in the past. We want to see your proactive approach and any upselling successes you've had!
Be Personable: Since this role is all about building relationships, let your personality shine through in your application. Share examples of how you've connected with customers and provided exceptional service – we love a good story!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Sales Consultant role. We appreciate when candidates take the time to align their background with what we're looking for.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Elliotts Builders Merchant
✨Know Your Products Inside Out
As a Sales Consultant, you'll need to demonstrate your knowledge of brick and block products. Make sure you research the different types, their uses, and any recent trends in the construction materials market. This will help you engage confidently with customers and show that you're the expert they need.
✨Practice Your Customer Engagement Skills
Since this role involves face-to-face interactions, practice your communication skills. Role-play common customer scenarios with a friend or family member. Focus on how to ask open-ended questions to uncover customer needs and upselling opportunities. Remember, it's all about building relationships!
✨Prepare for Operational Questions
Expect questions about managing multiple tasks and prioritising effectively. Think of examples from your past experiences where you've successfully handled a high-volume workload. Be ready to discuss how you would manage scheduling and allocation for products while ensuring customer satisfaction.
✨Show Your Proactive Sales Approach
During the interview, highlight your proactive mindset. Share specific examples of how you've identified sales opportunities in previous roles. Discuss how you follow up on enquiries and quotes to improve conversion rates. This will demonstrate that you’re not just reactive but actively seek to drive sales.