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- Tasks: Lead operations, ensure compliance, and support teams in a dynamic environment.
- Company: Join Elliott Wood, a purpose-led engineering consultancy making a positive impact.
- Benefits: Enjoy flexible working, health cover, and opportunities for professional development.
- Other info: Be part of a diverse team committed to innovation and sustainability.
- Why this job: Make a meaningful impact on projects that benefit the planet and people.
- Qualifications: Experience in operations, strong organisational skills, and a proactive attitude.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Elliott Wood is a forwardâthinking and purposeâled engineering and built environment consultancy. We believe in a bigger and better idea of engineering, driven by strategic consultancy and married with creative and technical expertise. Together we act as originators, advisors and doers for the built environment and beyond. As a certified B Corp, our role is to inspire clients and organisations to think differently about their projects and buildings - not just aesthetically and commercially - but for the benefit of the planet and people who use them every day.
We are looking for an Operations Manager to join us on a 12âmonth fixedâterm maternity cover contract, supporting the Head of Operations & ESG in driving efficiency, compliance, and consistency across the business. This is a varied and handsâon role, combining operational oversight, team leadership, and project delivery. You will play a key role in strengthening processes, ensuring compliance with key standards, and enabling our engineering teams through effective business support.
If you thrive in a fastâpaced environment, enjoy improving how things work, and are confident balancing detail with bigâpicture thinking, this is an opportunity to make a meaningful impact.
Responsibilities- Support the Head of Operations in delivering key operational initiatives and projects
- Lead and embed compliance processes, including GDPR, ISO standards, and internal audits
- Maintain business accreditations (ISO 9001, ISO 14001, Acclaim) and coordinate audits and reviews
- Monitor and improve operational processes, ensuring efficiency and consistency
- Oversee supplier approvals, data accuracy, and reporting (e.g. CMAP, Power BI)
- Manage office operations, including maintenance, facilities coordination, and compliance checks
- Support Health & Safety processes, including risk assessments and DSE compliance
- Line manage the Business Admin team, ensuring effective support to the wider business
- Provide handsâon administrative support where required and ensure continuity across the team
- Deliver key projects, including compliance training and improvements to business support functions
- Experience in operations and/or administration roles, ideally within a professional services environment
- Experience managing or supporting ISO compliance, audits, and governance processes
- Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint) and experience using Power BI
- Experience coordinating facilities and premises management activities
- Experience creating and reviewing risk assessments (e.g. office, fire safety, pregnant workers)
- Confident managing data, reporting, and business systems
- Experience handling calls and providing highâquality internal or external customer support
- Strong team player with excellent interpersonal skills
- Proactive, âcanâdoâ attitude with a willingness to take ownership
- Highly organised with strong time management and the ability to manage competing priorities
- Flexible and adaptable, able to respond to changing demands and deadlines
- Strong communication and problemâsolving skills, with a practical, commonâsense approach
If you are a highly organised, proactive and talented operations professional who aims to influence those around you with the same level of understanding and empathy that you bring to your work, we invite you to join us. We hope you share our interest in the transformative impact infrastructure can have on the built environment and are enthusiastic about playing an integral role in our ongoing practice and growth strategy.
We offer- A hybrid working environment.
- Active encouragement and support to pursue further jobârelated education and/or skills training.
- An extensive range of benefits from health insurance to gym cover, bonus and more.
- Flexible working and hybrid working (min 60% of time office and 40% flexible)
- Life and income insurance
- Employee Assistance Programme
- Private Health Cover
- Health Cash plan - offering over ÂŁ1k of cash and discounts to support dayâtoâday health and wellbeing treatments
- Monthly contribution to fitness related expenses
- Discretionary bonus scheme
- Regular career and development conversations
- Access to our weekly Academy Learning Programme
- 25 days annual leave (with an option to buy up to 5 extra days) and increasing with service
- Opportunity to be gifted up to 4 âme daysâ per year
- Tax free savings for Cycle Scheme and Childcare fees
- Enhanced maternity leave (up to 26 weeks full pay) and paternity leave (4 weeks full pay)
Elliott Wood is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Operations Manager employer: Elliott Wood
Contact Detail:
Elliott Wood Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Operations Manager
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We canât stress enough how personal connections can open doors that applications alone might not.
â¨Tip Number 2
Prepare for interviews by researching Elliott Wood and understanding their values. We want to see how you align with our mission of making a positive impact on the built environment. Tailor your responses to show us how you can contribute to our goals.
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. We believe that being well-prepared will help you feel more confident and articulate during the real deal.
â¨Tip Number 4
Donât forget to follow up after your interview! A simple thank-you email can leave a lasting impression. We appreciate candidates who take the time to express their gratitude and reiterate their interest in the role.
We think you need these skills to ace Operations Manager
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in operations and compliance, and show how your skills align with what weâre looking for at Elliott Wood.
Showcase Your Achievements: Donât just list your responsibilities; share specific examples of how youâve improved processes or led successful projects in previous roles. We love seeing how youâve made a difference!
Be Authentic: Let your personality shine through in your application. We value a proactive and can-do attitude, so donât be afraid to express your enthusiasm for the role and our mission at Elliott Wood.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. Itâs the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Elliott Wood
â¨Know Your Stuff
Before the interview, dive deep into Elliott Wood's values and projects. Understand their commitment to sustainability and how they integrate compliance into their operations. This will help you align your answers with their mission and show that you're genuinely interested in the role.
â¨Showcase Your Experience
Be ready to discuss your previous experience in operations and administration, especially any work related to ISO compliance and audits. Prepare specific examples of how you've improved processes or led teams, as this will demonstrate your capability to handle the responsibilities of the Operations Manager role.
â¨Ask Smart Questions
Prepare thoughtful questions about the company's operational initiatives and how they measure success. This not only shows your interest but also gives you insight into what will be expected of you. For instance, ask about their approach to maintaining ISO standards or how they support team development.
â¨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've faced challenges in operations or compliance. Be ready to explain how you approached these issues and what solutions you implemented. This will highlight your proactive attitude and ability to think critically, which are key traits for the role.