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- Tasks: Lead operations, ensure compliance, and support teams in a dynamic environment.
- Company: Join Elliott Wood, a purpose-led engineering consultancy making a positive impact.
- Benefits: Enjoy flexible working, health cover, and opportunities for professional development.
- Other info: Be part of a diverse team committed to innovation and sustainability.
- Why this job: Make a meaningful impact on projects that benefit the planet and people.
- Qualifications: Experience in operations, strong organisational skills, and a proactive attitude.
The predicted salary is between 40000 - 50000 £ per year.
Elliott Wood is a forward-thinking and purpose-led engineering and built environment consultancy. We believe in a bigger and better idea of engineering, driven by strategic consultancy and married with creative and technical expertise. Together we act as originators, advisors and doers for the built environment and beyond. As a certified B Corp, our role is to inspire clients and organisations to think differently about their projects and buildings - not just aesthetically and commercially - but for the benefit of the planet and people who use them every day.
We are looking for an Operations Manager to join us on a 12-month fixed-term maternity cover contract, supporting the Head of Operations & ESG in driving efficiency, compliance, and consistency across the business. This is a varied and hands-on role, combining operational oversight, team leadership, and project delivery. You will play a key role in strengthening processes, ensuring compliance with key standards, and enabling our engineering teams through effective business support.
If you thrive in a fast-paced environment, enjoy improving how things work, and are confident balancing detail with big-picture thinking, this is an opportunity to make a meaningful impact.
Responsibilities- Support the Head of Operations in delivering key operational initiatives and projects
- Lead and embed compliance processes, including GDPR, ISO standards, and internal audits
- Maintain business accreditations (ISO 9001, ISO 14001, Acclaim) and coordinate audits and reviews
- Monitor and improve operational processes, ensuring efficiency and consistency
- Oversee supplier approvals, data accuracy, and reporting (e.g. CMAP, Power BI)
- Manage office operations, including maintenance, facilities coordination, and compliance checks
- Support Health & Safety processes, including risk assessments and DSE compliance
- Line manage the Business Admin team, ensuring effective support to the wider business
- Provide hands-on administrative support where required and ensure continuity across the team
- Deliver key projects, including compliance training and improvements to business support functions
- Experience in operations and/or administration roles, ideally within a professional services environment
- Experience managing or supporting ISO compliance, audits, and governance processes
- Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint) and experience using Power BI
- Experience coordinating facilities and premises management activities
- Experience creating and reviewing risk assessments (e.g. office, fire safety, pregnant workers)
- Confident managing data, reporting, and business systems
- Experience handling calls and providing high-quality internal or external customer support
- Strong team player with excellent interpersonal skills
- Proactive, “can-do” attitude with a willingness to take ownership
- Highly organised with strong time management and the ability to manage competing priorities
- Flexible and adaptable, able to respond to changing demands and deadlines
- Strong communication and problem-solving skills, with a practical, common-sense approach
If you are a highly organised, proactive and talented operations professional who aims to influence those around you with the same level of understanding and empathy that you bring to your work, we invite you to join us. We hope you share our interest in the transformative impact infrastructure can have on the built environment and are enthusiastic about playing an integral role in our ongoing practice and growth strategy.
We offer- A hybrid working environment.
- Active encouragement and support to pursue further job-related education and/or skills training.
- An extensive range of benefits from health insurance to gym cover, bonus and more.
- Flexible working and hybrid working (min 60% of time office and 40% flexible)
- Life and income insurance
- Employee Assistance Programme
- Private Health Cover
- Health Cash plan - offering over £1k of cash and discounts to support day-to-day health and wellbeing treatments
- Monthly contribution to fitness related expenses
- Discretionary bonus scheme
- Regular career and development conversations
- Access to our weekly Academy Learning Programme
- 25 days annual leave (with an option to buy up to 5 extra days) and increasing with service
- Opportunity to be gifted up to 4 ‘me days’ per year
- Tax free savings for Cycle Scheme and Childcare fees
- Enhanced maternity leave (up to 26 weeks full pay) and paternity leave (4 weeks full pay)
Elliott Wood is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Operations Manager employer: Elliott Wood
Contact Detail:
Elliott Wood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an Operations Manager role. You never know who might have the inside scoop on opportunities.
✨Tip Number 2
Prepare for interviews by researching Elliott Wood and understanding their values as a B Corp. Think about how your experience aligns with their mission of improving the built environment and be ready to share specific examples of your past successes.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss how you've tackled operational challenges in the past, especially around compliance and efficiency. This will demonstrate that you can hit the ground running in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Elliott Wood.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in operations and compliance, and show how your skills align with what we’re looking for at Elliott Wood.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve improved processes or led successful projects in previous roles. We love seeing tangible results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value a proactive and can-do attitude, so don’t hesitate to express your enthusiasm for the role and our mission at Elliott Wood.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Elliott Wood
✨Know the Company Inside Out
Before your interview, take some time to research Elliott Wood Partnership. Understand their values, projects, and what being a certified B Corp means. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Operational Expertise
Be prepared to discuss your experience in operations and administration roles. Highlight specific examples where you've managed compliance processes or improved operational efficiency. Use metrics if possible to demonstrate your impact.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've faced challenges in previous roles, especially related to compliance or team management. Be ready to explain how you approached these issues and what solutions you implemented, showcasing your proactive attitude.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s future initiatives. Inquire about their approach to sustainability or how they support employee development. This shows that you're not just interested in the job, but also in contributing to their mission.