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For Companies At a Glance
- Tasks: Lead operations, ensure compliance, and support engineering teams in a dynamic environment.
- Company: Elliott Wood, a purpose-led engineering consultancy committed to sustainability.
- Benefits: Hybrid working, extensive health benefits, and opportunities for professional development.
- Why this job: Make a meaningful impact while driving efficiency and supporting innovative projects.
- Qualifications: Experience in operations, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Join a diverse team that values creativity and offers excellent career growth.
The predicted salary is between 40000 - 50000 £ per year.
About Us
Elliott Wood is a forward‑thinking and purpose‑led engineering and built environment consultancy. We believe in a bigger and better idea of engineering. One driven by strategic consultancy and married with creative and technical expertise. Together we act as originators, advisors and doers for the built environment and beyond. As a certified B Corp, our role is to continue to inspire clients and organisations to think differently about their projects and buildings - not just aesthetically and commercially - but for the benefit of the planet and people who use them every day.
Job Overview
We are looking for an Operations Manager to join us on a 12-month fixed‑term maternity cover contract, supporting the Head of Operations & ESG in driving efficiency, compliance, and consistency across the business. This is a varied and hands‑on role, combining operational oversight, team leadership, and project delivery. You will play a key role in strengthening processes, ensuring compliance with key standards, and enabling our engineering teams through effective business support. If you thrive in a fast‑paced environment, enjoy improving how things work, and are confident balancing detail with big‑picture thinking, this is an opportunity to make a meaningful impact.
Responsibilities
- Support the Head of Operations in delivering key operational initiatives and projects
- Lead and embed compliance processes, including GDPR, ISO standards, and internal audits
- Maintain business accreditations (ISO 9001, ISO 14001, Acclaim) and coordinate audits and reviews
- Monitor and improve operational processes, ensuring efficiency and consistency
- Oversee supplier approvals, data accuracy, and reporting (e.g. CMAP, Power BI)
- Manage office operations, including maintenance, facilities coordination, and compliance checks
- Support Health & Safety processes, including risk assessments and DSE compliance
- Line manage the Business Admin team, ensuring effective support to the wider business
- Provide hands‑on administrative support where required and ensure continuity across the team
- Deliver key projects, including compliance training and improvements to business support functions
Skills and Experience Required
- Experience in operations and/or administration roles, ideally within a professional services environment
- Experience managing or supporting ISO compliance, audits, and governance processes
- Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint) and experience using Power BI
- Experience coordinating facilities and premises management activities
- Experience creating and reviewing risk assessments (e.g. office, fire safety, pregnant workers)
- Confident managing data, reporting, and business systems
- Experience handling calls and providing high‑quality internal or external customer support
About You
- Strong team player with excellent interpersonal skills
- Proactive, "can‑do" attitude with a willingness to take ownership
- Highly organised with strong time management and the ability to manage competing priorities
- Flexible and adaptable, able to respond to changing demands and deadlines
- Strong communication and problem‑solving skills, with a practical, common‑sense approach
Benefits
- A hybrid working environment.
- A nurturing, collaborative, creative environment.
- Active encouragement and support to pursue further job‑related education and/or skills training.
- An extensive range of benefits from health insurance to gym cover, bonus and more.
Some of our Benefits
- Flexible working and hybrid working (min 60% of time office and 40% flexible)
- Life and income insurance
- Employee Assistance Programme
- Private Health Cover
- Health Cash plan - offering over £1k of cash and discounts to support day‑to‑day health and wellbeing treatments
- Monthly contribution to fitness related expenses
- Discretionary bonus scheme
- 6% employer pension contribution
- Regular career and development conversations
- Access to our weekly Academy Learning Programme
- 25 days annual leave (with an option to buy up to 5 extra days) and increasing with service
- Opportunity to be gifted up to 4 ‘me days’ per year
- Tax free savings for Cycle Scheme and Childcare fees
- Enhanced maternity leave (up to 26 weeks full pay) and paternity leave (4 weeks full pay)
Elliott Wood is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Operations Manager (Fixed Term Maternity Cover) employer: Elliott Wood Partnership
Contact Detail:
Elliott Wood Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Fixed Term Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an Operations Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching Elliott Wood and understanding their values as a B Corp. Think about how your experience aligns with their mission of creating a positive impact on the planet and people. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operations and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Operations Manager (Fixed Term Maternity Cover)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in operations and compliance, and show us how your skills align with our mission at Elliott Wood.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've improved processes or led successful projects in previous roles. We love seeing tangible results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for a proactive team player with a 'can-do' attitude, so don’t be afraid to express your enthusiasm for the role and our values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Elliott Wood Partnership
✨Know the Company Inside Out
Before your interview, take some time to research Elliott Wood. Understand their mission as a B Corp and how they approach engineering with a focus on sustainability. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Operational Expertise
Be ready to discuss your experience in operations and compliance. Prepare specific examples of how you've improved processes or managed ISO standards in previous roles. This will demonstrate your hands-on experience and ability to drive efficiency.
✨Highlight Your Team Leadership Skills
As an Operations Manager, you'll be leading a team. Share examples of how you've successfully managed teams in the past, focusing on your communication and problem-solving skills. This will reassure them that you can handle the responsibilities of line management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing compliance audits or improving operational processes. Think of scenarios from your past experiences where you made a significant impact, and be ready to discuss them in detail.