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- Tasks: Lead HR operations to enhance employee experiences and streamline processes.
- Company: Join a dynamic fintech company focused on innovative HR solutions.
- Benefits: Enjoy competitive salary, flexible work options, and a vibrant workplace culture.
- Why this job: Make a real impact by transforming HR and creating exceptional employee journeys.
- Qualifications: Experience in HR operations, process automation, and a tech-first mindset required.
- Other info: High visibility role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This is a critical and new hire designed to elevate HR operations and the people experience to match the company’s reputation for slick, tech-driven, seamless processes. While the customer experience is best-in-class, the employee journey—from onboarding to benefits to everyday interactions—needs to match that standard. This role will hold a lot of visibility across the whole business, ensuring that every touchpoint in the employee lifecycle is efficient, intuitive, and engaging. This person will be streamlining HR processes to create a high-impact and seamless experience for employees. There is a real focus on ensuring that the operational foundation of HR is scalable, data-driven, and innovative. You will overhaul HR processes, ensuring they are seamless, intuitive, and efficient. You will be able to take HR operations to the next level, making it tech-driven, automated, and employee-friendly. Drive best-in-class onboarding, creating a slick, engaging, and flawless experience.
What We’re Looking For
- HR Ops & Transformation Expertise – Proven track record in HR operations, Workday implementation, and process automation and improvement.
- Tech-First Mindset – Background in technology-led environments, with a strong focus on data, MI, and automation.
- Strategic Yet Hands-On – Can build and scale, while still being comfortable doing the work when needed.
- Change Agent – Experienced in driving HR transformation, process improvements, and digitalisation.
- Employee Experience Champion – Passion for creating seamless, engaging, and high-impact employee journeys.
- Commercial & Data-Driven – Strong understanding of business impact, workforce analytics, and operational efficiency.
Why This Role?
- Chance to build something exceptional – A high-profile role where you can design & own the People Experience strategy.
- Work in a high-growth environment.
- Make a tangible impact – Everything you touch will improve—this is an opportunity to create a legacy.
- Work with innovative, forward-thinking leaders – A dynamic, fintech-driven organisation looking to disrupt traditional HR operations.
If you are interested in discussing this role further, please apply for the position or contact Kirstin Hunt. If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know.
Head of People Experience employer: Elliott Scott - HR search & recruitment
Contact Detail:
Elliott Scott - HR search & recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Experience
✨Tip Number 1
Familiarise yourself with the latest HR technologies and trends, especially in process automation and data analytics. This will not only help you understand the role better but also demonstrate your tech-first mindset during discussions.
✨Tip Number 2
Network with professionals in HR transformation and employee experience. Engaging with others in the field can provide insights into best practices and innovative strategies that you can bring to the table.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully driven HR transformation in previous roles. Highlighting your hands-on experience will show that you can balance strategic thinking with practical execution.
✨Tip Number 4
Research StudySmarter's current HR processes and identify areas for improvement. Presenting your ideas on how to enhance the employee journey will showcase your proactive approach and commitment to making a tangible impact.
We think you need these skills to ace Head of People Experience
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Head of People Experience. Highlight key responsibilities and required skills, such as HR operations expertise and a tech-first mindset, to tailor your application accordingly.
Craft a Tailored CV: Ensure your CV reflects your experience in HR operations, process automation, and transformation. Use specific examples that demonstrate your ability to create engaging employee experiences and drive change.
Write a Compelling Cover Letter: In your cover letter, express your passion for enhancing employee journeys and your strategic approach to HR. Mention how your background aligns with the company's vision for a tech-driven, seamless HR operation.
Highlight Relevant Achievements: When detailing your previous roles, focus on quantifiable achievements related to HR transformation and employee experience. Use metrics to showcase your impact, such as improved onboarding processes or increased employee satisfaction scores.
How to prepare for a job interview at Elliott Scott - HR search & recruitment
✨Showcase Your HR Transformation Experience
Be prepared to discuss specific examples of how you've successfully transformed HR operations in previous roles. Highlight your experience with process automation and improvements, as this is crucial for the Head of People Experience position.
✨Demonstrate a Tech-First Mindset
Since the role requires a strong focus on technology and data, come equipped with insights on how you've leveraged tech solutions in HR. Discuss any experience you have with Workday implementation or similar systems.
✨Emphasise Employee Experience
Prepare to talk about your passion for creating engaging employee journeys. Share examples of how you've enhanced onboarding processes or improved employee interactions to ensure they are seamless and intuitive.
✨Be Ready to Discuss Strategic and Hands-On Approaches
This role requires a balance between strategic thinking and hands-on execution. Be ready to explain how you've successfully built and scaled HR initiatives while also being involved in the day-to-day operations when necessary.
