At a Glance
- Tasks: Lead HR operations to enhance employee experiences and streamline processes.
- Company: Join a dynamic fintech company focused on innovative HR solutions.
- Benefits: Enjoy competitive salary, benefits, and the chance to work in a high-growth environment.
- Why this job: Make a real impact by transforming HR and creating exceptional employee journeys.
- Qualifications: Experience in HR operations, process automation, and a tech-first mindset required.
- Other info: Opportunity to collaborate with forward-thinking leaders and drive meaningful change.
The predicted salary is between 43200 - 72000 £ per year.
This is a critical and new hire designed to elevate HR operations and the people experience to match the company’s reputation for slick, tech-driven, seamless processes. While the customer experience is best-in-class, the employee journey—from onboarding to benefits to everyday interactions—needs to match that standard.
This role will hold a lot of visibility across the whole business, ensuring that every touchpoint in the employee lifecycle is efficient, intuitive, and engaging. This person will be streamlining HR processes to create a high-impact and seamless experience for employees. There is a real focus on ensuring that the operational foundation of HR is scalable, data-driven, and innovative. You will overhaul HR processes, ensuring they are seamless, intuitive, and efficient. You will be able to take HR operations to the next level, making it tech-driven, automated, and employee-friendly. Drive best-in-class onboarding, creating a slick, engaging, and flawless experience.
What We’re Looking For
- HR Ops & Transformation Expertise – Proven track record in HR operations, Workday implementation, and process automation and improvement.
- Tech-First Mindset – Background in technology-led environments, with a strong focus on data, MI, and automation.
- Strategic Yet Hands-On – Can build and scale, while still being comfortable doing the work when needed.
- Change Agent – Experienced in driving HR transformation, process improvements, and digitalisation.
- Employee Experience Champion – Passion for creating seamless, engaging, and high-impact employee journeys.
- Commercial & Data-Driven – Strong understanding of business impact, workforce analytics, and operational efficiency.
Why This Role?
- Chance to build something exceptional – A high-profile role where you can design & own the People Experience strategy.
- Work in a high-growth environment.
- Make a tangible impact – Everything you touch will improve—this is an opportunity to create a legacy.
- Work with innovative, forward-thinking leaders – A dynamic, fintech-driven organisation looking to disrupt traditional HR operations.
How to apply
If you are interested in discussing this role further, please apply for the position or contact Kirstin Hunt at kh@elliottscotthr.com (Job code - 55715). If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know.
Privacy policy: Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our Privacy Policy.
Head of People Experience employer: Elliott Scott - HR search & recruitment
Contact Detail:
Elliott Scott - HR search & recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Experience
✨Tip Number 1
Familiarise yourself with the latest trends in HR technology and automation. Being well-versed in tools like Workday and other HR software will not only boost your confidence but also demonstrate your tech-first mindset during discussions.
✨Tip Number 2
Network with professionals in the HR transformation space. Attend industry events or webinars to connect with others who have successfully driven change in HR operations, as these connections can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved employee experiences in previous roles. Highlighting your achievements in creating seamless onboarding processes or enhancing employee engagement will showcase your capability as an Employee Experience Champion.
✨Tip Number 4
Research StudySmarter's current HR practices and identify areas for improvement. Presenting your ideas on how to elevate their people experience during interviews will demonstrate your strategic thinking and genuine interest in the role.
We think you need these skills to ace Head of People Experience
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of People Experience position. Identify key responsibilities and required skills, such as HR operations expertise and a tech-first mindset, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in HR operations, process automation, and any previous roles where you have driven transformation. Use specific examples to demonstrate your impact in these areas.
Showcase Your Tech Savvy: Given the emphasis on a tech-driven approach, mention any relevant technologies or systems you have worked with, particularly Workday or similar platforms. Highlight your ability to leverage data and analytics in HR processes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for enhancing employee experiences. Discuss how you can contribute to creating a seamless and engaging employee journey within the company.
How to prepare for a job interview at Elliott Scott - HR search & recruitment
✨Showcase Your HR Transformation Experience
Be prepared to discuss specific examples of how you've successfully transformed HR operations in previous roles. Highlight your experience with process automation and improvements, as this is crucial for the Head of People Experience position.
✨Demonstrate a Tech-First Mindset
Since the role requires a strong focus on technology and data, come equipped with insights on how you've leveraged tech solutions in HR. Discuss any experience you have with platforms like Workday and how you've used data to drive decisions.
✨Emphasise Employee Experience
Prepare to talk about your passion for enhancing the employee journey. Share examples of initiatives you've led that improved onboarding or overall employee engagement, showcasing your commitment to creating a seamless experience.
✨Be Ready to Discuss Strategic Vision
This role is not just about operations; it's about strategy too. Be ready to articulate your vision for the People Experience strategy and how you plan to align it with the company's goals. Show that you can think both strategically and operationally.