At a Glance
- Tasks: Lead HR operations to enhance employee experiences and streamline processes.
- Company: Join a dynamic fintech company focused on innovative HR solutions.
- Benefits: Enjoy competitive salary, benefits, and the chance to work in a high-growth environment.
- Why this job: Make a real impact by designing exceptional employee journeys and transforming HR practices.
- Qualifications: Proven HR ops expertise, tech-savvy, and a passion for employee experience required.
- Other info: High visibility role with opportunities to collaborate with forward-thinking leaders.
The predicted salary is between 43200 - 72000 £ per year.
This is a critical and new hire designed to elevate HR operations and the people experience to match the company’s reputation for slick, tech-driven, seamless processes. While the customer experience is best-in-class, the employee journey—from onboarding to benefits to everyday interactions—needs to match that standard.
This role will hold a lot of visibility across the whole business, ensuring that every touchpoint in the employee lifecycle is efficient, intuitive, and engaging. This person will be streamlining HR processes to create a high-impact and seamless experience for employees. There is a real focus on ensuring that the operational foundation of HR is scalable, data-driven, and innovative. You will overhaul HR processes, ensuring they are seamless, intuitive, and efficient. You will be able to take HR operations to the next level, making it tech-driven, automated, and employee-friendly. Drive best-in-class onboarding, creating a slick, engaging, and flawless experience.
What We’re Looking For
- HR Ops & Transformation Expertise – Proven track record in HR operations, Workday implementation, and process automation and improvement.
- Tech-First Mindset – Background in technology-led environments, with a strong focus on data, MI, and automation.
- Strategic Yet Hands-On – Can build and scale, while still being comfortable doing the work when needed.
- Change Agent – Experienced in driving HR transformation, process improvements, and digitalisation.
- Employee Experience Champion – Passion for creating seamless, engaging, and high-impact employee journeys.
- Commercial & Data-Driven – Strong understanding of business impact, workforce analytics, and operational efficiency.
Why This Role?
- Chance to build something exceptional – A high-profile role where you can design & own the People Experience strategy.
- Work in a high-growth environment.
- Make a tangible impact – Everything you touch will improve—this is an opportunity to create a legacy.
- Work with innovative, forward-thinking leaders – A dynamic, fintech-driven organisation looking to disrupt traditional HR operations.
How to apply
If you are interested in discussing this role further, please apply for the position or contact Kirstin Hunt at kh@elliottscotthr.com (Job code - 55715). If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. Click here to learn more about our commitments to accessible recruitment.
Privacy policy
Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our Privacy Policy.
Locations
Head of People Experience employer: Elliott Scott - HR search & recruitment
Contact Detail:
Elliott Scott - HR search & recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Experience
✨Tip Number 1
Familiarise yourself with the latest trends in HR technology and automation. Being well-versed in tools like Workday and other HRIS systems will not only boost your confidence but also demonstrate your tech-first mindset during discussions.
✨Tip Number 2
Network with professionals in the HR transformation space. Attend industry events or webinars to connect with thought leaders and gain insights that can help you articulate your vision for enhancing employee experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven change in previous roles. Highlighting your experience as a change agent will show that you can effectively lead HR transformation initiatives at StudySmarter.
✨Tip Number 4
Research StudySmarter's current HR processes and identify areas for improvement. Coming to the table with actionable ideas will demonstrate your proactive approach and commitment to creating a seamless employee journey.
We think you need these skills to ace Head of People Experience
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of People Experience position. Tailor your application to highlight your relevant experience in HR operations and transformation.
Craft a Compelling CV: Your CV should clearly showcase your HR Ops expertise, particularly in process automation and improvement. Use specific examples from your past roles that demonstrate your tech-first mindset and strategic capabilities.
Write a Strong Cover Letter: In your cover letter, express your passion for enhancing employee experiences and detail how your background aligns with the company's vision. Highlight your change agent qualities and your ability to drive HR transformation.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents. Ensure there are no spelling or grammatical errors, and that your application is clear, concise, and professional.
How to prepare for a job interview at Elliott Scott - HR search & recruitment
✨Showcase Your HR Transformation Experience
Be prepared to discuss specific examples of how you've successfully transformed HR operations in previous roles. Highlight your experience with process automation and improvements, as this is crucial for the Head of People Experience position.
✨Demonstrate a Tech-First Mindset
Since the role requires a strong focus on technology and data, come equipped with insights on how you've leveraged tech solutions in HR. Discuss any experience you have with platforms like Workday and how you've used data to drive decisions.
✨Emphasise Employee Experience
Prepare to talk about your passion for enhancing the employee journey. Share examples of initiatives you've led that improved onboarding or overall employee engagement, showcasing your commitment to creating a seamless experience.
✨Be Ready to Discuss Strategic Vision
Articulate your vision for the People Experience strategy. Think about how you would approach building and scaling HR processes while remaining hands-on. This will demonstrate your strategic thinking and practical application skills.