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- Tasks: Lead HR operations to enhance employee experiences from onboarding to daily interactions.
- Company: Join a dynamic fintech organization focused on innovative HR solutions.
- Benefits: Enjoy a competitive salary, benefits, and the chance to work in a high-growth environment.
- Why this job: Make a real impact by designing and owning the People Experience strategy.
- Qualifications: Proven HR ops expertise, tech-savvy, and a passion for employee experience required.
- Other info: This role offers visibility across the business and the chance to drive meaningful change.
The predicted salary is between 36000 - 60000 £ per year.
Head of People Experience
Location: Manchester Area, United Kingdom
Salary: Competitive salary and benefits
Reports to: Chief People Officer
About the Role
This is a critical and new hire designed to elevate HR operations and the people experience to match the company’s reputation for slick, tech-driven, seamless processes. While the customer experience is best-in-class, the employee journey—from onboarding to benefits to everyday interactions—needs to match that standard.
This role will hold a lot of visibility across the whole business, ensuring that every touchpoint in the employee lifecycle is efficient, intuitive, and engaging. This person will be streamlining HR processes to create a high-impact and seamless experience for employees. There is a real focus on ensuring that the operational foundation of HR is scalable, data-driven, and innovative. You will overhaul HR processes, ensuring they are seamless, intuitive, and efficient. You will be able to take HR operations to the next level, making it tech-driven, automated, and employee-friendly. Drive best-in-class onboarding, creating a slick, engaging, and flawless experience.
What We’re Looking For
- HR Ops & Transformation Expertise – Proven track record in HR operations, Workday implementation, and process automation and improvement.
- Tech-First Mindset – Background in technology-led environments, with a strong focus on data, MI, and automation.
- Strategic Yet Hands-On – Can build and scale, while still being comfortable doing the work when needed.
- Change Agent – Experienced in driving HR transformation, process improvements, and digitalisation.
- Employee Experience Champion – Passion for creating seamless, engaging, and high-impact employee journeys.
- Commercial & Data-Driven – Strong understanding of business impact, workforce analytics, and operational efficiency.
Why This Role?
- Chance to build something exceptional – A high-profile role where you can design & own the People Experience strategy.
- Work in a high-growth environment.
- Make a tangible impact – Everything you touch will improve—this is an opportunity to create a legacy.
- Work with innovative, forward-thinking leaders – A dynamic, fintech-driven organisation looking to disrupt traditional HR operations.
How to apply
If you are interested in discussing this role further, please apply for the position or contact Kirstin Hunt at kh@elliottscotthr.com (Job code – 55715).
If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. Click here to learn more about our commitments to accessible recruitment.
Privacy policy
Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our Privacy Policy
Head of People Experience employer: Elliott Scott - HR search & recruitment
Contact Detail:
Elliott Scott - HR search & recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Experience
✨Tip Number 1
Familiarize yourself with the latest trends in HR technology and process automation. Being well-versed in tools like Workday and other HR tech solutions will demonstrate your tech-first mindset and make you a standout candidate.
✨Tip Number 2
Network with professionals in the HR transformation space. Attend industry events or webinars to connect with thought leaders and gain insights that can help you articulate your vision for enhancing employee experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven HR transformation in previous roles. Highlight your strategic yet hands-on approach to improving processes and creating engaging employee journeys.
✨Tip Number 4
Research StudySmarter's current HR practices and identify areas for improvement. This will not only show your initiative but also provide you with concrete ideas to discuss during the interview, showcasing your commitment to making a tangible impact.
We think you need these skills to ace Head of People Experience
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of People Experience. Understand the key responsibilities and required skills, especially focusing on HR operations, process automation, and employee experience.
Tailor Your CV: Customize your CV to highlight your relevant experience in HR operations and transformation. Emphasize any tech-driven projects you've led, particularly those involving data analytics and process improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing employee experiences. Discuss specific examples of how you've successfully implemented HR processes or driven change in previous roles.
Highlight Your Tech Skills: Make sure to mention any experience you have with HR technology, particularly Workday or similar systems. Illustrate how your tech-first mindset has contributed to successful HR transformations in the past.
How to prepare for a job interview at Elliott Scott - HR search & recruitment
✨Showcase Your HR Transformation Experience
Be prepared to discuss specific examples of how you've successfully transformed HR operations in previous roles. Highlight your experience with process automation and improvements, as well as any Workday implementation projects you've led.
✨Demonstrate a Tech-First Mindset
Since this role emphasizes a tech-driven approach, come ready to talk about your familiarity with data analytics and MI tools. Share how you've leveraged technology to enhance employee experiences and streamline HR processes.
✨Emphasize Your Change Agent Skills
Illustrate your ability to drive change within an organization. Discuss instances where you've initiated process improvements or digitalization efforts, and how those changes positively impacted the employee lifecycle.
✨Passion for Employee Experience
Convey your enthusiasm for creating engaging and seamless employee journeys. Prepare to share ideas on how you would approach onboarding and other touchpoints to ensure they align with the company's high standards.
