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- Tasks: Lead HR operations to enhance employee experiences from onboarding to daily interactions.
- Company: Join a dynamic fintech company focused on innovative HR solutions.
- Benefits: Enjoy a competitive salary, benefits, and the chance to work in a high-growth environment.
- Why this job: Make a real impact by transforming HR processes and creating a legacy in employee experience.
- Qualifications: Proven HR ops expertise, tech-savvy, and a passion for employee engagement required.
- Other info: This role offers visibility across the business and the opportunity to work with forward-thinking leaders.
The predicted salary is between 43200 - 72000 £ per year.
Head of People Experience
Location: Manchester Area, United Kingdom
Salary: Competitive salary and benefits
Reports to: Chief People Officer
About the Role
This is a critical and new hire designed to elevate HR operations and the people experience to match the company’s reputation for slick, tech-driven, seamless processes. While the customer experience is best-in-class, the employee journey—from onboarding to benefits to everyday interactions—needs to match that standard.
This role will hold a lot of visibility across the whole business, ensuring that every touchpoint in the employee lifecycle is efficient, intuitive, and engaging. This person will be streamlining HR processes to create a high-impact and seamless experience for employees. There is a real focus on ensuring that the operational foundation of HR is scalable, data-driven, and innovative. You will overhaul HR processes, ensuring they are seamless, intuitive, and efficient. You will be able to take HR operations to the next level, making it tech-driven, automated, and employee-friendly. Drive best-in-class onboarding, creating a slick, engaging, and flawless experience.
What We’re Looking For
- HR Ops & Transformation Expertise – Proven track record in HR operations, Workday implementation, and process automation and improvement.
- Tech-First Mindset – Background in technology-led environments, with a strong focus on data, MI, and automation.
- Strategic Yet Hands-On – Can build and scale, while still being comfortable doing the work when needed.
- Change Agent – Experienced in driving HR transformation, process improvements, and digitalisation.
- Employee Experience Champion – Passion for creating seamless, engaging, and high-impact employee journeys.
- Commercial & Data-Driven – Strong understanding of business impact, workforce analytics, and operational efficiency.
Why This Role?
- Chance to build something exceptional – A high-profile role where you can design & own the People Experience strategy.
- Work in a high-growth environment.
- Make a tangible impact – Everything you touch will improve—this is an opportunity to create a legacy.
- Work with innovative, forward-thinking leaders – A dynamic, fintech-driven organisation looking to disrupt traditional HR operations.
How to apply
If you are interested in discussing this role further, please apply for the position or contact Kirstin Hunt at kh@elliottscotthr.com (Job code – 55715).
If you require any adjustments, accommodation, or additional support during the recruitment process, please do not hesitate to let us know. Click here to learn more about our commitments to accessible recruitment.
Privacy policy
Personal data collected will be used for recruitment purposes only. By applying for this position, you consent to the collection, use, and disclosure of your personal data to Elliott Scott HR Recruitment Ltd. and all relevant third parties for the purpose of processing your application. Your personal data will be processed in accordance with our Privacy Policy
Head of People Experience employer: Elliott Scott - HR search & recruitment
Contact Detail:
Elliott Scott - HR search & recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Experience
✨Tip Number 1
Familiarize yourself with the latest trends in HR technology and process automation. Being well-versed in tools like Workday and other HR tech solutions will demonstrate your tech-first mindset and make you a standout candidate.
✨Tip Number 2
Showcase your experience as a change agent by preparing examples of successful HR transformations you've led. Highlighting specific metrics or outcomes from these initiatives can illustrate your impact and strategic thinking.
✨Tip Number 3
Network with professionals in the fintech and HR transformation space. Engaging with industry leaders can provide insights into best practices and may even lead to referrals that could enhance your application.
✨Tip Number 4
Prepare to discuss how you would approach creating a seamless employee journey. Think about innovative ideas you could implement to improve onboarding and overall employee experience, as this role heavily focuses on those aspects.
We think you need these skills to ace Head of People Experience
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of People Experience. Understand the key responsibilities and required skills, especially focusing on HR operations, process automation, and employee experience.
Tailor Your CV: Customize your CV to highlight your relevant experience in HR operations and transformation. Emphasize any tech-driven projects you've led or been a part of, particularly those involving data analytics and process improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing employee experiences. Use specific examples from your past roles to demonstrate how you have successfully implemented HR processes that are efficient and engaging.
Highlight Your Change Management Skills: In your application, make sure to mention your experience as a change agent. Discuss how you've driven HR transformations and improved processes in previous roles, showcasing your strategic yet hands-on approach.
How to prepare for a job interview at Elliott Scott - HR search & recruitment
✨Showcase Your HR Transformation Experience
Be prepared to discuss specific examples of how you've successfully transformed HR processes in previous roles. Highlight your experience with Workday implementation and process automation, as these are crucial for this position.
✨Demonstrate a Tech-First Mindset
Since the role emphasizes a tech-driven approach, come equipped with insights on how technology can enhance employee experiences. Share any relevant data or metrics that showcase your ability to leverage technology for HR improvements.
✨Emphasize Your Change Agent Skills
This position requires someone who can drive change effectively. Prepare to discuss times when you led initiatives that improved employee engagement or streamlined HR operations, and how you navigated challenges during those transformations.
✨Focus on Employee Experience
Articulate your passion for creating seamless and engaging employee journeys. Be ready to share ideas on how you would enhance the onboarding process and other touchpoints in the employee lifecycle to align with the company's high standards.
