Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Call Centre Representative
Redditch | £25,000 Basic + £35,000+ OTE
Customer-focused. Target-driven. Ready for your next opportunity?
Are you a confident communicator who loves speaking to people and takes pride in delivering an exceptional customer experience?
Were looking for a Call Centre Representative to join a busy, successful team based in Redditch. This is an exciting opportunity for someone who enjoys building relationships, working towards targets and turning warm enquiries into genuine sales opportunities.
Youll be speaking to customers who have already expressed an interest in the service, so these are warm leads not cold calling.
What youll be doing
As a key member of the team, youll be responsible for:
- Making outbound calls to warm leads and customers who have requested contact.
- Building rapport and quickly understanding each customers individual needs.
- Using empathy and excellent listening skills to provide a first-class customer experience.
- Qualifying enquiries and booking appointments for Field Sales Advisors.
- Managing and maintaining busy diaries for the field sales team.
- Reconfirming appointments and proactively rescheduling where necessary.
- Helping optimise sales routes and minimise unnecessary travel.
- Ensuring every genuine sales opportunity is followed up and fulfilled.
- Working towards individual and team targets while maintaining consistently high customer service standards.
About you
Were looking for someone who is confident, driven and genuinely customer-focused.
Youll ideally have experience in a sales, customer service, call centre or telephone-based environment, but most importantly, youll have the right attitude and a natural ability to connect with people.
Youll be:
- A confident and engaging communicator.
- Comfortable making outbound calls and speaking with customers.
- Empathetic, patient and able to listen to customers individual needs.
- Target-driven and motivated by achieving results. xgikmsk
- Organised, reliable and able to manage a busy diary.
- Resilient and positi Please click on the apply button to read the full job description
Call Centre Sales Advisor in Redditch employer: Elliott Recruitment Solutions
Join a thriving family-founded business in Edinburgh as a Showroom Assistant, where your organisational skills and proactive attitude will be valued. Enjoy a supportive work culture that encourages personal growth and innovation, with the opportunity to make a real impact on the showroom's success. With a competitive salary and a focus on employee satisfaction, this role offers a rewarding environment for those looking to contribute meaningfully.
Contact Details:
Elliott Recruitment Solutions Recruitment Team
