At a Glance
- Tasks: Keep the showroom running smoothly and support sales and installation teams.
- Company: Join a family-founded business with a vibrant and supportive culture.
- Benefits: Competitive salary of £25k, Monday to Friday hours, and opportunities for growth.
- Other info: Immediate interviews available for enthusiastic applicants.
- Why this job: Make a real impact in a dynamic environment where your ideas matter.
- Qualifications: Strong organisational skills and a proactive, customer-focused attitude.
- Showroom Assistant
- Hitchin| Full-time | £25k
- Be the person who keeps everything moving
Are you highly organised, naturally proactive and someone who takes pride in getting the details right?
We’re looking for an enthusiastic Showroom Assistant to join an established and growing family-founded business.
This is a varied, hands-on role where no two days are quite the same.
You’ll play a key part in keeping the showroom running smoothly, supporting the sales and installation teams, looking after customers and suppliers, and helping the wider business achieve its goals.
If you’re someone who enjoys being trusted to take ownership, thrives in a busy environment and gets satisfaction from making sure everything is where it needs to be, this could be the opportunity for you.
- What you’ll be doing
- You’ll be at the heart of the showroom operation, with responsibilities including:
- Coordinating schedules for sales and installation teams, including customer appointments, bathroom installations, annual leave and cover.
- Building strong relationships with customers from their first enquiry through to post-installation satisfaction.
- Managing showroom reporting and administration
- Keeping contracts, compliance and documentation up to date for customers and subcontractors.
- Taking ownership of stock control, including pricing, quoting, customer orders, supplier liaison, returns, exchanges, inventory management and stock takes.
- Validating customer quotations to ensure accuracy.
- Monitoring showroom finances and providing daily, weekly and monthly performance updates.
- Supporting Health & Safety and security compliance, ensuring processes are communicated and properly evidenced.
- Handling incoming calls and emails professionally and efficiently.
- Ensuring the showroom is always presented to a premium standard.
- Working closely with the Branch Sales Manager to support the success and growth of the business.
- What we’re looking for
We’re looking for someone who is organised, dependable and commercially minded, with the confidence to take ownership and make things happen.
You’ll ideally have
- Excellent attention to detail and strong organisational skills.
- The ability to prioritise and manage multiple tasks in a busy environment.
- Confident and adaptable communication skills, with the ability to communicate effectively with customers, colleagues, suppliers and subcontractors.
- A proactive approach and the ability to work independently without losing sight of the bigger picture.
- Strong Microsoft Office skills
- A professional, customer-focused approach.
- The ability to spot problems, find solutions and keep things moving.
- A genuine pride in maintaining high standards.
Why join us?
This is much more than an administration role. You’ll have a genuine opportunity to make a difference to the day-to-day running and future success of the business.
You’ll be trusted with responsibility, encouraged to bring your ideas to the table and rewarded for the contribution you make.
My client is offering a competitive salary of £25k with working hours Monday to Friday, 9am to 5pm.
If you have the skills and experience for this role please apply online ASAP as immediate interviews are available
Showroom Assistant in Hitchin employer: Elliott Recruitment Solutions
Join a dynamic team as a Bathroom Sales Design Consultant in Hitchin, where your creativity and customer focus will shine. We offer a competitive salary with an uncapped commission structure, ongoing training, and ample opportunities for career growth, all within a supportive work culture that values your contributions. Experience the satisfaction of helping customers transform their homes while enjoying a rewarding and fulfilling career.
Contact Details:
Elliott Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Assistant in Hitchin
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Elliott Recruitment Solutions. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Elliott Recruitment Solutions before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Showroom Assistant in Hitchin
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Elliott Recruitment Solutions:Your cover letter is your chance to shine! Tell us why you want to work at Elliott Recruitment Solutions specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Elliott Recruitment Solutions!
How to prepare for a job interview at Elliott Recruitment Solutions
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
