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Customer Account Manager / Business Development Manager
Location: Teesside
Salary: Up to £45,000 depending on experience
OTE: £70,000
Job Type: Permanent
Elliott Recruitment are delighted to be recruiting for an experienced Customer Account Manager to join a successful and growing business.
This is an exciting opportunity for a commercially focused account management professional to take ownership of an established customer portfolio, develop long-term relationships and identify opportunities for account growth, while also playing a key role in new business development across the region.
The successful candidate will combine strong relationship-building skills with a proactive, sales-focused approach, identifying opportunities for service contracts, as well as new purchases.
The Role
As Customer Account Manager, you will act as a key commercial point of contact for a portfolio of new and existing customers.
A major focus of the role will be developing recurring revenue by identifying opportunities to move customers towards service and maintenance contracts, as well as proactively following up quotations for repairs and remedial works identified during servicing, inspections and examinations.
You will also be responsible for developing new business opportunities, expanding the customer base and increasing market share across the region.
Working closely with customers, engineers and operational teams, you will ensure a responsive, commercially focused and high-quality service throughout the customer lifecycle.
The role will involve regular customer engagement, including meetings, account reviews and site visits, together with attendance at relevant networking and industry events.
Key Responsibilities
- Manage and develop a portfolio of existing customer accounts.
- Build strong, long-term relationships with key contacts and decision makers.
- Develop a detailed understanding of customer operations, requirements and future plans.
- Identify opportunities for account growth through additional services, maintenance, repairs, equipment and project work. xgikmsk
- Identify cross-selling and upselling opportunities across the wider range of services.
- Conduct regular acco Please click on the apply button to read the full job description
Customer Account Manager / Business Development Manager employer: Elliott Recruitment Solutions
Join a thriving family-founded business in Edinburgh as a Showroom Assistant, where your organisational skills and proactive attitude will be valued. Enjoy a supportive work culture that encourages personal growth and innovation, with the opportunity to make a real impact on the showroom's success. With a competitive salary and a focus on employee satisfaction, this role offers a rewarding environment for those looking to contribute meaningfully.
Contact Details:
Elliott Recruitment Solutions Recruitment Team
