Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse data to drive business improvements and support decision-making.
- Company: Dynamic company in Redditch focused on performance and growth.
- Benefits: Competitive salary, opportunities for professional development, and a supportive team environment.
- Why this job: Make a real impact by turning complex data into actionable insights.
- Qualifications: Experience with Salesforce, advanced Excel skills, and strong analytical abilities.
- Other info: Join a growing team where your insights will shape the future.
The predicted salary is between 32000 - 48000 £ per year.
We are pleased to represent a Redditch based client in their search for an experienced Installation Support Manager to play a key role in supporting the Operations Director and wider leadership team through data-driven insight, analysis, and performance reporting.
This role is ideal for someone who thrives on turning complex data into meaningful insight, identifying trends that aren't immediately obvious, and confidently presenting recommendations that drive real business improvement.
The Role
As Installation Support Manager, you will be responsible for producing high-quality analysis and reporting across the business, enabling informed decision-making at both operational and board level. You will work with multiple data sources, often without defined processes, and bring clarity to complex and messy data sets. You'll not only report on performance; you'll identify solutions, opportunities, and improvements.
Key Responsibilities
- Gather, analyse, and report on key business KPIs
- Identify trends and improvement opportunities across surveys, remedials, and quality delivery
- Produce reporting for audiences ranging from frontline teams to Board level
- Track and assess Project Manager performance, highlighting positive and negative trends
- Analyse UK-wide fitter performance across KPIs including quality, remedials, and man-days
- Build and maintain Salesforce dashboards and reports to measure performance, cost savings, and new initiatives
- Extract and consolidate data from multiple systems into clear management reporting
- Analyse and report on Supply Chain KPIs, including product performance and supply-only remedials
- Use customer data and insight to identify operational improvement opportunities
- Support senior operations management with ad-hoc analysis to support business growth
- Assist with training development for PMs and Fitters, including Salesforce and Articad updates
- Work with new tools and technologies to continuously enhance reporting capability
Key Skills & Experience
- Strong technical knowledge of Salesforce, including integrations and reporting
- Advanced Excel, with strong PowerPoint and Word skills
- Experience using Power BI
- SQL report writing experience
- Knowledge of Sage 200
- Proven experience working with multiple data sources and undefined processes
- Strong ability to merge disparate data into meaningful, actionable insight
- Excellent verbal and written communication skills
Key Attributes
- Self-starter with a proactive mindset
- Confidence and gravitas to challenge the status quo
- Ability to see the big picture while remaining detail-focused
- Open-minded, solutions-driven, and adaptable
- Comfortable communicating with stakeholders at all levels, including senior leadership
This is an excellent opportunity for a commercially minded, data-driven professional to make a real impact in a growing, performance-focused organisation.
Interested? Apply now or get in touch to find out more.
Installation Support Manager in Worcester employer: Elliott Recruitment Solutions Limited
Contact Detail:
Elliott Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Support Manager in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills, especially in data analysis and reporting, can help them achieve their goals.
✨Tip Number 3
Practice your presentation skills! As an Installation Support Manager, you'll need to confidently present insights and recommendations. Grab a friend and run through your key points.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Installation Support Manager in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with data analysis and reporting. We want to see how your skills align with the role of Installation Support Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills: Since this role requires strong technical knowledge of Salesforce and advanced Excel skills, be sure to mention any specific projects or experiences where you’ve used these tools. We love seeing concrete examples that demonstrate your expertise!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to complex data insights. Use bullet points where possible to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the Installation Support Manager position. Don’t miss out!
How to prepare for a job interview at Elliott Recruitment Solutions Limited
✨Know Your Data Inside Out
As an Installation Support Manager, you'll be dealing with complex data sets. Make sure you brush up on your data analysis skills and be ready to discuss how you've turned messy data into actionable insights in the past. Prepare examples that showcase your ability to identify trends and make recommendations.
✨Master Salesforce and Reporting Tools
Since this role requires strong technical knowledge of Salesforce and reporting tools, ensure you're familiar with these platforms. If possible, practice building dashboards or reports beforehand. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Communicate Clearly and Confidently
You'll need to present your findings to various audiences, from frontline teams to senior leadership. Practice explaining complex concepts in simple terms. Use clear examples to illustrate your points, and don't shy away from asking for feedback during your mock interviews.
✨Show Your Problem-Solving Skills
This role is all about identifying opportunities for improvement. Be prepared to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your proactive mindset and adaptability, as these traits are crucial for success in a dynamic environment.
