Microsoft Defender XDR L1 SME - Hypercare Support

Microsoft Defender XDR L1 SME - Hypercare Support

Full-Time 70000 - 90000 Β£ / year (est.) No working from home possible
ELLIOTT MOSS CONSULTING PTE. LTD.

At a Glance

  • Tasks: Provide expert support for Microsoft Defender XDR and manage operational issues.
  • Company: Join a dynamic consulting firm focused on innovative tech solutions.
  • Benefits: Competitive pay, flexible working hours, and opportunities for skill development.
  • Other info: Collaborative environment with potential for career advancement.
  • Why this job: Be at the forefront of cybersecurity and make a real difference in enterprise security.
  • Qualifications: Experience in L1 support and strong problem-solving skills required.

The predicted salary is between 70000 - 90000 Β£ per year.

ELLIOTT MOSS CONSULTING PTE. LTD. is seeking an experienced L1 Support SME for Microsoft Defender XDR to deliver hypercare and operational support in a large enterprise.

You will manage issue intake, triage, evidence collection, troubleshooting, and stakeholder communication across MDE, MDCA, and Purview.

Responsibilities include ticket lifecycle management, runbook adherence, and collaboration with SOC, Compliance, Identity, Endpoint, and Infrastructure teams.

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Microsoft Defender XDR L1 SME - Hypercare Support employer: ELLIOTT MOSS CONSULTING PTE. LTD.

ELLIOTT MOSS CONSULTING PTE. LTD. is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about AI and technology. Located in a vibrant tech hub, employees benefit from continuous growth opportunities, access to cutting-edge resources, and a supportive environment that encourages creativity and professional development. Join us to be part of a forward-thinking team dedicated to solving real-world challenges with advanced AI solutions.

ELLIOTT MOSS CONSULTING PTE. LTD.

Contact Details:

ELLIOTT MOSS CONSULTING PTE. LTD. Recruitment Team

We think you need these skills to ace Microsoft Defender XDR L1 SME - Hypercare Support

Microsoft Defender XDR
Issue Triage
Evidence Collection
Troubleshooting
Stakeholder Communication
Ticket Lifecycle Management
Runbook Adherence