At a Glance
- Tasks: Support customers, process orders, and identify sales opportunities in a dynamic sales role.
- Company: Join EBB Board, the UK's leading board merchant with over 100 years of experience.
- Benefits: Enjoy competitive salary, training opportunities, and a Cycle to Work scheme.
- Other info: Be part of a supportive team focused on personal and professional development.
- Why this job: Make an impact by building strong customer relationships and driving sales growth.
- Qualifications: Experience in sales or account management, with strong communication skills.
The predicted salary is between 37350 - 45650 £ per year.
Hours: Monday to Friday | 9.00am–5.30pm
Salary: Competitive and dependent on experience
About EBB Board
EBB Board is the UK’s leading board merchant, offering an extensive range of stock alongside exceptional product knowledge, experience and availability. As part of Elliott Baxter & Company Ltd (EBB), an independent, family-owned business with over 100 years of experience, we support customers across a wide range of industries with high-quality board solutions, dependable supply and a strong commitment to customer service.
The Opportunity
This is an important sales role combining excellent day-to-day account support with proactive sales development. Working closely with the Sales Office Manager and our established internal and external sales teams, you will be responsible for managing customer enquiries, processing orders and quotations, providing product advice and identifying opportunities to grow sales across both existing and new customers. We are looking for someone who enjoys building relationships, understands the importance of great customer service and has the commercial confidence to turn enquiries and opportunities into sales.
Key Responsibilities
- Provide responsive and knowledgeable support to our customers, including:
- Taking and processing customer orders accurately and efficiently
- Preparing and processing quotations
- Managing sample requests, dummy sheets and product trials
- Handling customer returns, queries and complaints professionally
- Advising customers on the most suitable and cost-effective products for their requirements
- Providing knowledgeable product advice and support
- Using your understanding of the EBB Board portfolio to recommend the right solution for each customer
- Working closely with the external sales team to ensure customer requirements are followed through effectively
- Building strong, trusted and long-term customer relationships
Alongside managing day-to-day customer requirements, you will take a proactive approach to identifying and developing sales opportunities, including:
- Working collaboratively with the external sales team to develop customers and sales opportunities
- Analysing sales information to identify lost business and areas of potential growth
- Identifying further opportunities within existing customer accounts
- Following quotations through to conclusion
- Following up samples, dummy sheets and product trials to convert opportunities into sales
- Supporting internal product and category promotions
- Identifying and developing new customer opportunities
- Using your industry and product knowledge to identify potential customer needs and recommend appropriate solutions
- Building a strong pipeline of opportunities and maintaining regular customer contact
About You
We are looking for an experienced, commercially minded individual who combines strong customer service skills with a proactive approach to sales. Ideally, you will have:
- Previous experience in an internal sales, account management or customer-facing sales role
- Experience within the carton board, paper, print or packaging industry, which would be highly desirable
- Knowledge of board products, grades and applications would be an advantage, although additional product training will be provided
- Excellent communication and telephone skills
- Strong relationship-building skills
- Good commercial awareness and the confidence to identify sales opportunities
- Excellent attention to detail and a high level of accuracy
- Good organisational skills with the ability to manage multiple customer requirements
- A proactive, positive and customer-focused approach
- The ability to work effectively both independently and as part of a wider sales team
Why Join EBB?
At EBB, our people and long-term relationships are at the heart of our business. We combine the strength and experience of an established company with a continued focus on developing our business, investing in our people and creating opportunities for the future.
Depending on eligibility, EBB benefits:
- Cycle to Work scheme
- Training and development opportunities
Right to Work in the UK
Applicants must already have the right to work in the UK. Please note that EBB is unable to offer visa sponsorship for this position, either now or in the future.
Experienced Internal Sales Executive - EBB Board in Coalville employer: Elliott Baxter & Co Ltd (EBB)
EBB Board is an exceptional employer that values its people and fosters a supportive work culture, making it an ideal place for an Experienced Internal Sales Executive. With over 100 years of experience as a family-owned business, EBB offers competitive salaries, comprehensive training and development opportunities, and a strong commitment to customer service, all within a collaborative team environment in Coalville. Join us to build meaningful relationships and grow your career in a thriving industry.
Contact Details:
Elliott Baxter & Co Ltd (EBB) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Internal Sales Executive - EBB Board in Coalville
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Experienced Internal Sales Executive - EBB Board at Elliott Baxter & Co Ltd (EBB), presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Elliott Baxter & Co Ltd (EBB). Tailor your message to explain why you’re drawn to them and how you can contribute as a Experienced Internal Sales Executive - EBB Board. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Experienced Internal Sales Executive - EBB Board in Coalville
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Elliott Baxter & Co Ltd (EBB):When writing your cover letter, make sure to tailor your message specifically for Elliott Baxter & Co Ltd (EBB). Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Elliott Baxter & Co Ltd (EBB)
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Elliott Baxter & Co Ltd (EBB) that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Elliott Baxter & Co Ltd (EBB) that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Elliott Baxter & Co Ltd (EBB)’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
