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For Companies At a Glance
- Tasks: Lead care operations and ensure high-quality service across multiple locations.
- Company: Elliots Hill, a caring and collaborative health and social care provider.
- Benefits: Competitive salary, enhanced pension, private health insurance, and study leave.
- Why this job: Make a positive impact in people's lives while developing your leadership skills.
- Qualifications: NVQ Level 3 in Health & Social Care and 2 years' experience in care.
- Other info: Flexible working hours and excellent career development opportunities.
The predicted salary is between 32085 - 44895 £ per year.
Overview
Company: Elliots Hill
Location: Pembrokeshire (multiple locations)
Contract: Full-time, Permanent
Salary: £32,085
Working Hours: Full-time 37.5 hours/week (+ ½ hour paid lunch = 40 hours/week)
Annual Leave: 36 days per year (including bank holidays)
About Us: Elliots Hill is dedicated to delivering exceptional care and support across Pembrokeshire. We pride ourselves on our flexible, family-friendly approach, fostering a culture of respect, integrity, and collaboration. As we expand, we are looking for a passionate Area Manager to join our team and make a positive difference in the lives of our clients.
Key Responsibilities
- Operational Leadership: Oversee day-to-day care operations across multiple locations within the designated area. Ensure services are delivered in line with organisational policies, procedures, and Welsh regulatory standards. Plan and allocate staff resources efficiently to meet client needs.
- Compliance & Quality Assurance: Ensure services meet Care Inspectorate Wales (CIW) standards at all times. Implement and monitor quality assurance systems, audits, and improvement plans. Maintain accurate records of incidents, complaints, and safeguarding concerns.
- Staff Management & Development: Recruit, mentor, and manage a team of Support Workers and Team Leaders. Conduct appraisals, supervise performance, and provide ongoing coaching and support. Promote a culture of continuous learning and development, including ensuring mandatory training is completed.
- Person-Centred Care & Client Focus: Ensure all care plans are person-centred and regularly reviewed. Address client needs, feedback, or complaints promptly and effectively. Foster relationships with service users, families, and carers to support wellbeing and satisfaction.
- Budgeting & Resource Management: Monitor and manage budgets for allocated care areas. Ensure resources and equipment are available to maintain high-quality care provision.
- Collaboration & Stakeholder Engagement: Work closely with other Area Managers, Care Managers, and external stakeholders. Support local authorities, healthcare professionals, and partner organisations to meet client needs. Represent the organisation professionally at meetings, forums, and inspections.
- Health & Safety / Safeguarding: Ensure all premises and activities comply with health, safety, and safeguarding legislation. Promote a safe and supportive environment for staff and clients.
- Reporting & Communication: Provide regular reports to the Care Manager on service delivery, staff performance, and compliance. Communicate effectively with staff at all levels, ensuring information is clear and timely.
About You (Essential)
- Minimum Level 3 NVQ in Health & Social Care (or willingness to work towards Level 4)
- At least 2 years’ experience in a care setting
- Experience with learning disabilities, mental health, acquired brain injury, or challenging behaviours
- Knowledge of regulatory requirements (CIW compliance)
- Strong IT and interpersonal skills
- Resilient, adaptable, and able to respond to change
- Managerial experience
Benefits
- Flexible working hours with core hours 10am – 2pm
- Enhanced pension (up to 8% matched contributions)
- Private health insurance (Aviva)
- Study leave and fully funded QCF opportunities
- Cycle2Work Scheme
- Option to purchase additional annual leave
Requirements
- Must be 18 years or over
- Full right to work in the UK
- Employment subject to enhanced DBS check and two satisfactory references
How to Apply
Apply through our website by uploading your CV and covering letter. Please explain why you are applying and how your experience matches the role. For queries, email recruitment@theehgroup.com.
Area Manager in Milford Haven employer: Elliotshill Care Ltd
Contact Detail:
Elliotshill Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in Milford Haven
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at Elliots Hill. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Area Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on CIW standards and be ready to discuss how you've handled compliance and quality assurance in your previous roles. Show us that you’re not just a fit for the job, but a perfect match for our values too.
✨Tip Number 3
Don’t forget to showcase your leadership skills! Think of examples where you’ve successfully managed teams or improved care services. We want to see how you can inspire and develop others while ensuring top-notch care for clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure to tailor your CV and cover letter to highlight your relevant experience and passion for making a difference in the lives of clients.
We think you need these skills to ace Area Manager in Milford Haven
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in health and social care, especially any managerial roles you've held. We want to see how your skills align with our values and the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your operational leadership and compliance knowledge. We’re looking for evidence of your ability to manage teams and ensure high-quality care, so don’t hold back!
Apply Through Our Website: Remember to apply through our website by uploading your CV and cover letter. It’s the easiest way for us to review your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Elliotshill Care Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Elliots Hill’s mission and values. Understand their approach to care and how they operate within the Welsh regulatory framework. This will show your genuine interest in the role and help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As an Area Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, handled conflicts, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Person-Centred
Elliots Hill emphasises person-centred care, so be ready to discuss how you’ve implemented this in your previous roles. Think of specific instances where you’ve tailored care plans to meet individual needs or how you’ve engaged with clients and their families to enhance their wellbeing.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Area Manager role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.
