At a Glance
- Tasks: Lead operations and build a strong team in the cleaning and security industry.
- Company: Dynamic facilities management company with a focus on client relationships.
- Benefits: Generous salary, good work/life balance, and opportunity for career growth.
- Other info: Spend most of your time on the road, only one day in the office.
- Why this job: Make a real impact by building operational models and client relationships.
- Qualifications: Experience in cleaning/security and client-facing roles; driving licence required.
The predicted salary is between 40500 - 49500 £ per year.
Our client has an exciting opportunity for an Operations Manager to join the team.
A facilities management company based in Southeast London is currently looking for an Operations Manager to take full responsibility of building an operational model and delivering service to the client. In addition to this, the successful candidate will be given the opportunity to build their own team in the mid/long term. The company is currently experiencing multi-million-pound turnover and is owner managed. The successful individual would report directly to the owner.
The role would be focused on facing clients and promoting the soft service business, which is based in the cleaning and security industry.
Key Responsibilities:
- Building an operational model
- Delivering service to the client
- Eventually build your own team
- Mobilise contracts
- Client facing relationship building
Qualifications and Experience:
- Cleaning and/or Security experience
- Client-facing experience
- Managed accounts for a company
- Grown accounts for a company
- Driving Licence
As the majority of the role would involve face-to-face contact with clients, the successful candidate would be expected to spend a lot of time on the road, and only one day a week in the office. This is a fantastic opportunity for somebody who is passionate about building strong client relationships and has the experience of working within the cleaning and security industry, as well as ideally being an account/regional manager currently. They offer a good work/life balance as well as a generous salary.
If you are interested in hearing more about the exciting Operations Manager role, please submit the Apply for this Opportunity form. NB: Due to high levels of interest, we are unable to respond to every individual applicant.
Operations Manager in Birmingham employer: Elliot Marsh
Join a leading education services provider in London, where your expertise as an Education Delivery Manager will directly impact the lives of children and young people needing alternative educational support. With a strong commitment to safeguarding and educational excellence, our client offers a collaborative work culture, competitive salary, and hybrid working arrangements, alongside ongoing professional development opportunities that empower you to grow and lead within a purpose-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Birmingham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at Elliot Marsh!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Elliot Marsh or be willing to refer you for that Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Elliot Marsh who’s on the lookout for their next Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at Elliot Marsh!
We think you need these skills to ace Operations Manager in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Elliot Marsh. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Elliot Marsh
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Elliot Marsh. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
