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- Tasks: Provide clerical support, greet patients, schedule appointments, and manage medical records.
- Company: Join Briarwood Primary Care, a caring team dedicated to patient health.
- Benefits: Enjoy health coverage, competitive pay, tuition reimbursement, and retirement savings.
- Other info: Full-time role with a supportive work environment and growth opportunities.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: High school diploma required; healthcare experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Come work at the best place to give and receive care!
Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.
Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
- Greets and registers patients; notifies medical staff of their arrival.
- Verifies current address and insurance status.
- Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
- Completes prior authorization of testing according to insurance requirements.
- Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
- Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
- Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a health care setting performing similar functions preferred.
- Certification/Licensure: N/A
- Software/Hardware: Proficient in MS Office.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
Work Shift: 40 hours per week, M-F, 8 AM-5 PM
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Patient Service Representative - Briarwood Primary Care - Full Time employer: Elliot Hospital
Contact Detail:
Elliot Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Representative - Briarwood Primary Care - Full Time
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare field. A personal recommendation can make all the difference when you're aiming for that Patient Service Representative role.
✨Tip Number 2
Prepare for the interview by researching Briarwood Primary Care. Understand their values and services so you can show how you fit into their team. We want to see your enthusiasm for patient care and how you can contribute to their mission!
✨Tip Number 3
Practice common interview questions related to clerical support and patient interaction. Think about scenarios where you've excelled in similar roles. We love hearing about your experiences and how you handle challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Briarwood Primary Care.
We think you need these skills to ace Patient Service Representative - Briarwood Primary Care - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare settings. We want to see how your skills match the Patient Service Representative role, so don’t be shy about showcasing your clerical support and patient interaction experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Briarwood Primary Care and how you can contribute to our team. Keep it friendly and professional, just like we are!
Show Off Your Tech Skills: Since proficiency in MS Office is a must, make sure to mention any relevant software experience in your application. We love tech-savvy candidates who can help streamline our operations!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Briarwood Primary Care!
How to prepare for a job interview at Elliot Hospital
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Patient Service Representative. Familiarise yourself with tasks like greeting patients, scheduling appointments, and handling insurance verifications. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Common Interview Questions
Prepare for typical interview questions related to customer service and healthcare settings. Think about scenarios where you've had to handle difficult patients or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
As a Patient Service Representative, strong communication is key. During the interview, be sure to highlight your ability to interact effectively with patients and medical staff. Use clear and concise language, and don’t hesitate to share examples of how you've successfully communicated in past roles.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, patient care protocols, or any challenges the office currently faces. This not only shows your interest in the role but also gives you a better understanding of what to expect if you join their team.