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- Tasks: Provide clerical support, greet patients, schedule appointments, and manage medical records.
- Company: Join Briarwood Primary Care, a caring team dedicated to patient health.
- Benefits: Enjoy health coverage, competitive pay, tuition reimbursement, and retirement savings.
- Other info: Full-time role with a supportive work environment and growth opportunities.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: High school diploma required; healthcare experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Come work at the best place to give and receive care!
Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.
Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
- Greets and registers patients; notifies medical staff of their arrival.
- Verifies current address and insurance status.
- Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
- Completes prior authorization of testing according to insurance requirements.
- Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
- Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
- Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a health care setting performing similar functions preferred.
- Certification/Licensure: N/A
- Software/Hardware: Proficient in MS Office.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
Work Shift: 40 hours per week, M-F, 8 AM-5 PM
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Patient Service Representative - Briarwood Primary Care - Full Time in Manchester employer: Elliot Hospital
Contact Detail:
Elliot Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Representative - Briarwood Primary Care - Full Time in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare field. A personal recommendation can go a long way in landing that Patient Service Representative role.
✨Tip Number 2
Prepare for the interview by researching Briarwood Primary Care. Know their values, services, and what makes them stand out. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to patient service roles. Think about scenarios where you've had to handle difficult patients or manage multiple tasks at once. We want you to feel confident and ready to impress!
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can keep you on their radar and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Patient Service Representative - Briarwood Primary Care - Full Time in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Service Representative role. Highlight any relevant experience in healthcare settings and showcase your clerical skills. We want to see how you fit into our team!
Show Off Your Skills: Don’t forget to mention your proficiency in MS Office and any other software you’ve used. If you have experience with patient registration or scheduling, let us know! We love seeing candidates who can hit the ground running.
Be Personable: As a Patient Service Representative, you'll be the first point of contact for patients. Use your application to convey your friendly and approachable nature. A warm tone in your cover letter can really make you stand out!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Elliot Hospital
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Patient Service Representative. Familiarise yourself with tasks like greeting patients, scheduling appointments, and handling insurance verifications. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Interview Questions
Prepare for typical interview questions related to customer service and healthcare settings. Think about scenarios where you've had to deal with difficult patients or manage multiple tasks at once. Practising your responses will help you articulate your experience clearly during the interview.
✨Showcase Your Communication Skills
As a Patient Service Representative, strong communication is key. During the interview, demonstrate your ability to communicate effectively by being clear and concise in your answers. Use examples from your past experiences to illustrate how you’ve successfully interacted with patients and colleagues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced in the role, or how success is measured. This shows your enthusiasm for the position and helps you gauge if the workplace is the right fit for you.