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- Tasks: Support patients by managing front desk operations and scheduling appointments.
- Company: Elliot Hospital, a leader in innovative healthcare solutions.
- Benefits: Health coverage, competitive pay, tuition reimbursement, and retirement savings plan.
- Other info: Full-time role with Monday to Friday schedule and growth opportunities.
- Why this job: Join a compassionate team making a real difference in patient care.
- Qualifications: High school diploma required; healthcare experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Come work at the best place to give and receive care!
Job Description:
From our Center for Navigational Bronchoscopy to our use of cryoanalgesia, Elliot Hospital’s experienced thoracic surgery team offers the most innovative health care solutions to create a unique treatment plan for you. Led by Dr. Curtis Quinn, board-certified in surgery and thoracic surgery and a leader in cardiothoracic surgery and minimally invasive robotic-assisted lung cancer surgery, our multidisciplinary team recognises that personalised medicine blends compassion with education to empower your decision-making and improve your outcomes.
Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
- Greets and registers patients; notifies medical staff of their arrival.
- Verifies current address and insurance status.
- Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
- Completes prior authorization of testing according to insurance requirements.
- Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
- Maintains providers schedules, optimising effective scheduling of appointments. Confirms appointments for daily schedule.
- Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a health care setting performing similar functions preferred.
- Certification/Licensure: N/A
- Software/Hardware: Proficient in MS Office.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
Work Shift: Day
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Patient Service Representative - Thoracic Surgery - Full Time employer: Elliot Health System
Contact Detail:
Elliot Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Representative - Thoracic Surgery - Full Time
✨Tip Number 1
Get to know the company! Research Elliot Hospital and their thoracic surgery team. Understanding their values and services will help you connect during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Service Representative, you'll be interacting with patients and medical staff all day. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Elliot Hospital. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your relevant experience in healthcare settings, making you stand out as a candidate.
We think you need these skills to ace Patient Service Representative - Thoracic Surgery - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Service Representative role. Highlight any relevant experience in healthcare settings and emphasise your clerical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in thoracic surgery and how your skills align with our mission. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your Communication Skills: As a Patient Service Representative, communication is key! In your application, highlight experiences where you've effectively communicated with patients or colleagues. We love seeing candidates who can connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Let’s get you on board!
How to prepare for a job interview at Elliot Health System
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Service Representative in Thoracic Surgery. Familiarise yourself with the key tasks like greeting patients, scheduling appointments, and handling medical records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Patient Service Representative, you'll be interacting with patients and medical staff regularly. During the interview, demonstrate your communication skills by speaking clearly and listening actively. Share examples from your past experiences where you effectively communicated or resolved issues, as this will highlight your suitability for the position.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess how you'd handle specific situations, such as dealing with a difficult patient or managing a busy front desk. Think of relevant examples from your previous experience and practice articulating your thought process. This will show the interviewer that you can think on your feet and handle challenges effectively.
✨Research the Company Culture
Understanding the culture at Elliot Health System can give you an edge in your interview. Look into their values, mission, and any recent news about the organisation. This knowledge will allow you to tailor your answers to align with their ethos and demonstrate that you're a good fit for their team.