At a Glance
- Tasks: Provide clerical support, greet patients, schedule appointments, and manage medical records.
- Company: Join a caring team at Briarwood Primary Care in Manchester.
- Benefits: Health coverage, competitive pay, tuition reimbursement, and retirement savings plan.
- Other info: Full-time position with a Monday to Friday schedule.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: High school diploma required; healthcare experience preferred.
The predicted salary is between 30000 - 40000 € per year.
Come work at the best place to give and receive care!
Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.
Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
- Greets and registers patients; notifies medical staff of their arrival.
- Verifies current address and insurance status.
- Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
- Completes prior authorization of testing according to insurance requirements.
- Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
- Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
- Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a health care setting performing similar functions preferred.
- Certification/Licensure: N/A
- Software/Hardware: Proficient in MS Office.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
Work Shift: 40 hours per week, M-F, 8 AM-5 PM
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Patient Service Representative - Manchester Family Medicine - Full Time employer: Elliot Health System
At Briarwood Primary Care, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in delivering exceptional patient care. Located in Manchester, our full-time Patient Service Representatives enjoy comprehensive health benefits, competitive pay, and opportunities for professional growth, all while working Monday to Friday in a friendly atmosphere that values efficiency and patient satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Service Representative - Manchester Family Medicine - Full Time
✨Tip Number 1
Get to know the company! Research Briarwood Primary Care and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Service Representative, you'll be interacting with patients all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info about the job and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about landing the role. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Patient Service Representative - Manchester Family Medicine - Full Time
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patient Service Representative role. Highlight any relevant experience in healthcare settings and emphasise your clerical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your skills align with our needs. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills:As a Patient Service Representative, communication is key. In your application, demonstrate your ability to interact effectively with patients and staff. We love candidates who can convey warmth and professionalism in their writing!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at Briarwood Primary Care!
How to prepare for a job interview at Elliot Health System
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Service Representative. Familiarise yourself with tasks like greeting patients, scheduling appointments, and handling medical records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Interview Questions
Prepare for typical interview questions related to customer service and healthcare settings. Think about scenarios where you've had to deal with difficult patients or manage multiple tasks at once. Practising your responses will help you articulate your experience clearly during the interview.
✨Showcase Your Communication Skills
As a Patient Service Representative, communication is key. During the interview, demonstrate your ability to communicate effectively by being clear and concise in your answers. Use examples from your past experiences to illustrate how you’ve successfully interacted with patients and colleagues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the software they use, or how they handle patient feedback. This shows your enthusiasm for the position and helps you gauge if the workplace is the right fit for you.
