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- Tasks: Provide clerical support, greet patients, schedule appointments, and manage medical records.
- Company: Join Briarwood Primary Care, a caring team dedicated to patient health.
- Benefits: Enjoy health coverage, competitive pay, tuition reimbursement, and retirement savings.
- Other info: Full-time role with a supportive work environment and growth opportunities.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: High school diploma required; healthcare experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Come work at the best place to give and receive care!
Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.
Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
- Greets and registers patients; notifies medical staff of their arrival.
- Verifies current address and insurance status.
- Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
- Completes prior authorization of testing according to insurance requirements.
- Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
- Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
- Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a health care setting performing similar functions preferred.
- Certification/Licensure: N/A
- Software/Hardware: Proficient in MS Office.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
Work Shift: 40 hours per week, M-F, 8 AM-5 PM
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Patient Service Representative - Briarwood Primary Care - Full Time in Manchester employer: Elliot Health System
Contact Detail:
Elliot Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Representative - Briarwood Primary Care - Full Time in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Briarwood Primary Care. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the responsibilities of a Patient Service Representative. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Patient Service Representative - Briarwood Primary Care - Full Time in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare settings. We want to see how your skills match the role of a Patient Service Representative, so don’t hold back on showcasing your clerical support and patient interaction experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in primary care and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Tech Skills: Since proficiency in MS Office is a must, make sure to mention any relevant software experience in your application. We love tech-savvy candidates who can help streamline our processes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Briarwood Primary Care!
How to prepare for a job interview at Elliot Health System
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Patient Service Representative. Familiarise yourself with tasks like greeting patients, scheduling appointments, and handling insurance verifications. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Interview Questions
Prepare for typical interview questions related to customer service and healthcare settings. Think about scenarios where you've had to deal with difficult patients or manage multiple tasks at once. Practising your responses will help you articulate your experience clearly during the interview.
✨Showcase Your Soft Skills
As a Patient Service Representative, communication and empathy are key. Be ready to share examples of how you've effectively communicated with patients or resolved conflicts. Highlighting these soft skills can set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the software they use, or how they measure success in this role. This shows your enthusiasm and helps you determine if the workplace is the right fit for you.