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- Tasks: Assist in managing a retail shop, driving sales, and supporting staff and volunteers.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, pension options, and professional development opportunities.
- Other info: Be part of a diverse team dedicated to providing high-quality care.
- Why this job: Make a real impact while gaining valuable retail management experience in a supportive environment.
- Qualifications: Retail management experience and excellent customer service skills are essential.
The predicted salary is between 10603 - 10603 £ per year.
Salary: £10,603.09 per annum
Hours: 16 hours per week, Monday to Sunday
Location: Swanley, Shopping centre, BR8 7TG
Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!
As an Assistant Manager, you’ll have background experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Responsibilities- Collaborate with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget
- Proven experience in managing, supporting and resourcing team objectives set from ellenor
- Proven experience in managing and setting budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
- Excellent customer service skills
- Good organisation and planning skills with the ability to manage and prioritise workload
ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.
Assistant Manager (Swanley) employer: ellenor
Contact Detail:
ellenor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Swanley)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ellenor. Understand their mission and values, especially their focus on inclusivity and high-quality care. This will help you connect your experience to what they stand for.
✨Tip Number 2
Practice your customer service stories! Think of specific examples from your retail experience where you went above and beyond for a customer. We want to hear how you handled challenges and made a positive impact.
✨Tip Number 3
Show your leadership skills! As an Assistant Manager, you'll be supporting the Shop Manager and managing volunteers. Be ready to discuss how you've motivated teams in the past and how you plan to drive sales and achieve targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager (Swanley)
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how you've managed teams, driven sales, and tackled challenges in a retail environment. Use specific examples to showcase your skills!
Emphasise Customer Service Skills: Since great customer service is key for us, don’t forget to mention any relevant experiences where you’ve gone above and beyond for customers. A friendly and approachable manner can really set you apart!
Tailor Your Application: Take the time to tailor your application to the role. Mention how your values align with our mission at ellenor and how you can contribute to our inclusive environment. We love seeing genuine interest!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at ellenor
✨Know Your Retail Stuff
Make sure you brush up on your retail management knowledge. Understand the challenges of working in a charity shop and be ready to discuss how you can drive sales and manage budgets effectively.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where your friendly and approachable manner made a difference.
✨Teamwork Makes the Dream Work
As you'll be collaborating closely with the Shop Manager and managing volunteers, be ready to talk about your experience in team management. Share stories that highlight your ability to support and motivate others.
✨Embrace Inclusivity
Familiarise yourself with ellenor's commitment to inclusivity. Be prepared to discuss how you can contribute to creating an inclusive environment and why it's important in a retail setting, especially within a charity.