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- Tasks: Lead and optimise ecommerce operations across multiple charity retail sites.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, pension scheme, and professional development opportunities.
- Why this job: Make a real impact in charity retail while developing your leadership skills.
- Qualifications: 5+ years of charity retail experience and strong ecommerce management skills.
- Other info: Work in an inclusive environment with a focus on high-quality care.
The predicted salary is between 40443 - 44094 £ per year.
Salary: £40,443.00 – £44,094.00 per annum
Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA
Hours: 37.5 hours per week, Monday to Sunday
Application deadline: 23 March 2026
Interviews: 1 April 2026
Do you have a minimum of 5 years charity retail experience and are looking for a development opportunity? As Head of Retail, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimize ecommerce operations and achieve strategic objectives and targets.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program and discounts.
Key responsibilities for the role include:
- Strategic
Head of Retail in Kent employer: ellenor
Contact Detail:
ellenor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity retail sector and let them know you're on the hunt for a Head of Retail role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research ellenor and their mission, and think about how your experience aligns with their values. Practise answering common interview questions, especially around ecommerce operations and team management.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've optimised ecommerce operations or led successful teams in the past. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Head of Retail in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Retail role. Highlight your charity retail experience and ecommerce operations background. We want to see how your skills align with our mission at ellenor!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for charity work and how you can lead teams to optimise ecommerce operations. Let us know why you’re excited about this opportunity with us.
Showcase Your Leadership Skills: In your application, emphasise your experience managing multiple sites and leading teams. We’re looking for someone who can inspire and drive success across various locations, so make that clear!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at ellenor!
How to prepare for a job interview at ellenor
✨Know Your Stuff
Make sure you brush up on your charity retail experience and ecommerce operations. Be ready to discuss specific examples of how you've optimised operations in previous roles. This will show that you understand the industry and can bring valuable insights to the table.
✨Showcase Your Leadership Skills
As a Head of Retail, you'll be leading teams across multiple sites. Prepare to share your experiences in managing teams, resolving conflicts, and motivating staff. Think of a few success stories where your leadership made a real difference.
✨Align with Their Values
Ellenor values inclusivity and compassion. Research their mission and think about how your personal values align with theirs. Be ready to discuss how you can contribute to their goals and enhance the quality of services they provide.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future projects. This not only shows your interest but also helps you gauge if this is the right fit for you.