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- Tasks: Assist in managing the shop, driving sales, and supporting staff and volunteers.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, pension options, and professional development.
- Other info: Be part of an inclusive team dedicated to supporting patients and families.
- Why this job: Make a real impact while gaining valuable retail management experience.
- Qualifications: Retail management experience and excellent customer service skills required.
The predicted salary is between 10603 - 10603 £ per year.
Salary: £10,603.09 per annum
Hours: 16 hours per week, Monday to Sunday
Location: Swanley, Shopping centre, BR8 7TG
Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you! As an Assistant Manager, you’ll have background experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Responsibilities
- Collaborate with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget
Qualifications
- Proven experience in managing, supporting and resourcing team objectives set from ellenor
- Proven experience in managing and setting budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
- Excellent customer service skills
- Good organisation and planning skills with the ability to manage and prioritise workload
ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.
Assistant Manager (Swanley) in Kent employer: ellenor
Contact Detail:
ellenor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Swanley) in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for retail management positions and practice your responses. We want you to showcase your customer service skills and experience in managing teams confidently.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Assistant Manager position. Plus, it helps us keep track of your application and get back to you quicker!
We think you need these skills to ace Assistant Manager (Swanley) in Kent
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how you've managed teams, driven sales, and tackled challenges in a retail environment. Use specific examples to showcase your skills!
Emphasise Customer Service Skills: Since great customer service is key for us, don’t forget to mention any relevant experiences where you’ve gone above and beyond for customers. A friendly and approachable manner can really set you apart!
Tailor Your Application: Take the time to tailor your application to the role. Mention how your values align with ellenor’s mission of providing compassionate care. This shows us that you’re genuinely interested in being part of our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at ellenor
✨Know Your Retail Stuff
Make sure you brush up on your retail management knowledge. Understand the challenges of working in a charity shop and be ready to discuss how your experience can help overcome these challenges. This shows that you’re not just familiar with retail, but you also understand the unique aspects of the voluntary sector.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples of how you've provided outstanding service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your friendly and approachable manner.
✨Teamwork is Essential
As an Assistant Manager, you'll be working closely with the Shop Manager and volunteers. Be ready to talk about your experience in managing and supporting teams. Highlight any instances where you’ve successfully collaborated with others to achieve goals or improve operations.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and how they measure success. This not only shows your interest in the position but also helps you determine if it’s the right fit for you.