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- Tasks: Support the Shop Manager in driving sales and managing staff and volunteers.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
- Why this job: Be part of a team that values inclusivity and high-quality service.
- Qualifications: Retail management experience and strong customer service skills required.
- Other info: Flexible hours with a supportive work environment and career growth potential.
The predicted salary is between 12000 - 16000 £ per year.
Salary: £14,324.40 per annum
Location: Swanscombe
Hours: 22.5 Hours per week, Working 3 days per week, Monday to Sunday
Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you! As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities- Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
How to apply: By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered. For informal enquiries please contact 01474320007
Application deadline: 11 February 2026
Interviews: 3 March 2026
Assistant Manager (Swanscombe) in Greenhithe employer: ellenor
Contact Detail:
ellenor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Swanscombe) in Greenhithe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ellenor. Understand their mission and values, especially their focus on inclusivity and high-quality care. This will help you connect your experience to what they stand for.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail management and team leadership. Think about specific examples from your past experiences that showcase your skills in managing budgets and driving sales.
✨Tip Number 3
Show your personality! Remember, they’re looking for someone with a friendly and approachable manner. Be yourself during the interview and let your passion for customer service shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in the role and the organisation. Don’t forget to include a cover letter that highlights why you’re the perfect fit!
We think you need these skills to ace Assistant Manager (Swanscombe) in Greenhithe
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who fits well with our team culture.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your retail management experience and any relevant achievements that align with the job description. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits without fluff!
Follow Application Instructions: Don’t forget to follow the application instructions carefully! Submit your CV along with a cover letter, as applications without a cover letter won’t be considered. You can apply directly through our website, which makes it super easy for us to review your application.
How to prepare for a job interview at ellenor
✨Know Your Stuff
Make sure you understand the role of an Assistant Manager in a retail environment. Brush up on your knowledge about retail management, customer service, and the specific challenges faced in the voluntary sector. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous retail management experience in detail. Think of specific examples where you've successfully managed a team, driven sales, or handled budgets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Align with Their Values
Research ellenor and understand their mission and values, especially their focus on inclusivity and high-quality care. Be ready to explain how your personal values align with theirs and how you can contribute to their goals. This shows that you're not just looking for any job, but that you want to be part of their community.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their strategic objectives, team dynamics, or professional development opportunities. Asking questions demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.