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- Tasks: Assist in managing the shop, staff, and volunteers while driving sales.
- Company: Join ellenor, a compassionate hospice charity providing vital community care.
- Benefits: Enjoy professional development, generous leave, discounts, and a pension scheme.
- Why this job: Make a real impact in the community while developing your retail management skills.
- Qualifications: Retail management experience and a knack for leading teams are essential.
- Other info: Flexible hours with a friendly team; apply by 14 July 2025!
The predicted salary is between 12732 - 12732 £ per year.
Salary: £12,732.80 per annum
Location: Darent Valley Hospital
Hours: 20 Hours per week, Working 4 days per week, Monday to Sunday
Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you!
As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets as well as assist in recruitment, training and cash management.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Collaborating with the Shop Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
Essential requirements of the role include:
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
How to apply:
By application form either online or downloadable from our website or by submitting a CV and cover letter to , CV’s without a cover letter will not be considered .
For informal enquiries please contact 01474320007
Application deadline: 14 July 2025
Interviews will be conducted on 21 July 2025
Assistant Shop Manager (Darent Valley Hospital) - Dartford employer: ellenor
Contact Detail:
ellenor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager (Darent Valley Hospital) - Dartford
✨Tip Number 1
Familiarise yourself with the values and mission of ellenor. Understanding their focus on inclusivity and high-quality care will help you align your responses during any informal chats or interviews, showing that you're a good cultural fit.
✨Tip Number 2
Prepare specific examples from your previous retail management experience that demonstrate your ability to lead a team, manage budgets, and drive sales. This will help you stand out when discussing your qualifications with the Shop Manager.
✨Tip Number 3
Network with current or former employees of ellenor if possible. They can provide insights into the work environment and expectations, which can be invaluable in tailoring your approach during the application process.
✨Tip Number 4
Be ready to discuss how you would handle challenges specific to the voluntary sector. Showing that you understand these unique challenges and have strategies to address them will demonstrate your preparedness for the role.
We think you need these skills to ace Assistant Shop Manager (Darent Valley Hospital) - Dartford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential requirements. Tailor your application to highlight your relevant experience in retail management and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity's mission. Mention specific experiences that demonstrate your ability to manage a team, drive sales, and handle budgets effectively.
Update Your CV: Ensure your CV is up-to-date and clearly outlines your retail management experience. Include quantifiable achievements, such as sales targets met or team performance improvements, to make your application stand out.
Follow Application Instructions: Submit your application as specified in the job posting. Make sure to include both your CV and cover letter, as applications without a cover letter will not be considered. Double-check for any additional documents required.
How to prepare for a job interview at ellenor
✨Showcase Your Customer Service Skills
As an Assistant Shop Manager, excellent customer service is key. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, demonstrating your friendly and approachable manner.
✨Highlight Your Retail Management Experience
Make sure to discuss your previous retail management roles. Talk about your experience in managing teams, driving sales, and achieving targets, as these are crucial for the role at ellenor.
✨Demonstrate Your Understanding of the Voluntary Sector
Since this position is within a hospice charity, it's important to show that you understand the unique challenges of working in the voluntary sector. Research ellenor and be ready to discuss how you can contribute to their mission.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the shop's strategic objectives, team dynamics, and how success is measured. This shows your genuine interest in the role and helps you assess if it's the right fit for you.