At a Glance
- Tasks: Support the Shop Manager in driving sales and managing a team of staff and volunteers.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
- Other info: Flexible hours with a focus on inclusivity and community care.
- Why this job: Make a real impact while gaining valuable retail management experience.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 14910 - 14910 € per year.
Salary: £14,910.60 p.a.
Location: Crayford, Kent
Hours: 22.5 Hours Per Week (3 days per week Monday to Sunday)
Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you! As an Assistant Manager, you’ll have background experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
Essential requirements of the role include:
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Assistant Manager (Crayford) employer: ellenor
At ellenor, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Crayford, Kent. Our commitment to professional development, coupled with a comprehensive benefits package, ensures that our employees feel valued and empowered to grow within their roles. Join us in making a meaningful impact in the community while enjoying a fulfilling career in retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Crayford)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for retail management roles and practice your answers. We want you to showcase your experience in managing teams and driving sales, so be ready to share specific examples from your past.
✨Tip Number 3
Show your passion for the cause! Since this role is with a charity, make sure to express your enthusiasm for working in the voluntary sector during your conversations. Highlight how your values align with ellenor's mission to provide compassionate care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at ellenor. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager (Crayford)
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your retail experience in your application. We want to see how you've managed teams, driven sales, and tackled challenges in a retail environment. Use specific examples to show us what you can bring to the table!
Be Personable and Approachable:Since we're all about great customer service, let your friendly personality shine through in your written application. Use a warm tone and share any experiences where you've gone above and beyond for customers or team members.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your skills align with the key responsibilities and essential requirements listed in the job ad.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ellenor
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager in a retail environment. Familiarise yourself with ellenor's mission and values, especially their focus on compassion and care. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous retail management experience. Highlight specific examples where you've successfully managed a team, driven sales, or handled budgets. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Team Spirit
Since the role involves working closely with the Shop Manager and volunteers, emphasise your ability to collaborate and support a team. Share instances where you’ve motivated others or contributed to a positive team environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the shop’s operations or the challenges faced in the voluntary sector. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
