At a Glance
- Tasks: Support the Shop Manager in driving sales and managing staff and volunteers.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
- Other info: Flexible hours with a focus on inclusivity and high-quality care.
- Why this job: Make a real impact while developing your retail management skills in a supportive environment.
- Qualifications: Retail management experience and strong customer service skills are essential.
The predicted salary is between 14910 - 14910 £ per year.
Hours: 22.5 Hours per week (3 days per week Monday to Sunday)
Salary: £14,910.60 per annum
Location: Crayford, Kent
Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you! As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets, and assist in recruitment, training and cash management.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key responsibilities- Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Assistant Manager – Crayford in London employer: Ellenor Lions
At ellenor, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our staff and volunteers. Located in Crayford, Kent, we provide meaningful opportunities for professional growth within the retail sector while ensuring a comprehensive benefits package that includes a pension scheme, employee assistance programmes, and generous annual leave. Join us in making a difference in the community through compassionate care and dedicated service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager – Crayford in London
✨Tip Number 1
Get to know the company! Research ellenor and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the interview process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past retail management experience where you've successfully led a team or solved a problem. This will help you demonstrate your skills effectively during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager – Crayford in London
Some tips for your application 🫡
Show Your Retail Experience:Make sure to highlight your retail management experience in your application. We want to see how you've successfully managed teams and driven sales in the past, so don’t hold back on those achievements!
Be Personable:Since we value a friendly and approachable manner, let your personality shine through in your written application. Use a conversational tone that reflects your customer service skills and passion for helping others.
Tailor Your Application:Take the time to tailor your application to the specific role of Assistant Manager at ellenor. Mention how your skills align with our mission of providing high-quality services with compassion and care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at Ellenor Lions
✨Know Your Stuff
Make sure you brush up on your retail management knowledge. Understand the challenges of working in the voluntary sector and be ready to discuss how your experience aligns with the role. Familiarise yourself with ellenor's mission and values, as this will show your genuine interest in the charity.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to manage and support a team. Prepare examples of how you've set objectives, monitored performance, and driven sales in previous roles. Highlight any experience you have in recruitment and training, as these are key responsibilities for the position.
✨Be Customer-Centric
Since great customer service is essential, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure your team delivers exceptional service that aligns with the strategic plan of the shop.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could include inquiries about the shop's current performance, future goals, or how they measure success. Asking questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
