At a Glance
- Tasks: Support the Shop Manager in driving sales and managing staff and volunteers.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
- Other info: Flexible hours with a focus on inclusivity and high-quality care.
- Why this job: Make a real impact while developing your retail management skills in a supportive environment.
- Qualifications: Retail management experience and strong customer service skills are essential.
The predicted salary is between 14910 - 14910 € per year.
Hours: 22.5 Hours per week (3 days per week Monday to Sunday)
Salary: £14,910.60 per annum
Location: Crayford, Kent
Do you have great customer service, a friendly and approachable manner and retail management experience? If so, we are looking for someone just like you! As an Assistant Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve strategic objectives and targets, and assist in recruitment, training and cash management.
ellenor is a hospice charity in Gravesend providing palliative and end‑of‑life care within the local community. At ellenor, we value inclusivity and focus on providing high‑quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key responsibilities- Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Assistant Manager – Crayford employer: Ellenor Lions
At ellenor, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Crayford, Kent. Our commitment to professional development ensures that our employees have ample opportunities for growth, while our comprehensive benefits package, including a generous annual leave allowance and pension options, reflects our dedication to employee well-being. Join us in making a meaningful impact within the community as we provide compassionate care and support to those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager – Crayford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for retail management roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Show off your passion for the charity sector! When you get the chance to chat with potential employers, highlight your commitment to providing high-quality services and how your values align with those of ellenor. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at ellenor and making a difference in the community.
We think you need these skills to ace Assistant Manager – Crayford
Some tips for your application 🫡
Show Off Your Retail Experience:Make sure to highlight your retail management experience in your application. We want to see how you've successfully managed teams and driven sales in the past, so don’t hold back on those achievements!
Be Personable and Approachable:Since we value great customer service, let your friendly and approachable nature shine through in your written application. Use a warm tone and share examples of how you've connected with customers and team members alike.
Tailor Your Application:Take a moment to tailor your application to the specific role of Assistant Manager at ellenor. Mention how your skills align with our mission of providing high-quality services with compassion and care – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Ellenor Lions
✨Know Your Stuff
Make sure you brush up on your retail management knowledge. Understand the challenges of working in the voluntary sector and be ready to discuss how your experience aligns with the role. Familiarise yourself with ellenor's mission and values, as this will show your genuine interest in the charity.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to manage and support a team. Prepare examples of how you've set objectives, monitored performance, and driven sales in previous roles. Highlight any experience you have in recruitment and training, as these are key aspects of the job.
✨Customer Service is Key
Since great customer service is essential for this role, think of specific instances where you've gone above and beyond for customers. Be ready to share how you foster a friendly and approachable atmosphere in your previous positions, as this aligns perfectly with what ellenor values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the shop's strategic objectives or how they measure success in their retail operations. Asking questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
