At a Glance
- Tasks: Support the Shop Manager in driving sales and managing staff and volunteers.
- Company: Join ellenor, a compassionate hospice charity making a difference in the community.
- Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
- Other info: Flexible hours with a focus on work-life balance and community impact.
- Why this job: Be part of a team that values inclusivity and high-quality service.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 14910 - 14910 £ per year.
Hours: 22.5 hours per week, 3 days per week (Monday to Sunday)
Salary: £14,910.60 per annum
Location: Bexley
Application deadline: 21 August 2026
Interviews will be conducted on 28 August 2026
About the role
Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you! As an Assistant Manager, you’ll have a background experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key responsibilities for the role include:
- Collaborating with the Retail Cluster Manager and Head of Retail to run the shop
- Ensure your team is delivering as per the strategic plan and in line with company policies and procedures
- Monitor and evaluate the performance of the shop
- Oversee retail property management matters, ensuring compliance and maintenance of property databases
Essential requirements for the role:
- Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets
- Proven experience in managing budgets
- A good understanding of retail management and the challenges of working within the voluntary sector
UK Immigration: ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Assistant Manager – Bexley employer: Ellenor Lions
Ellenor is an exceptional employer that fosters a supportive and collaborative work culture, where every team member plays a vital role in making a difference in the community. With a commitment to employee growth, we offer training opportunities and a flexible part-time schedule, allowing you to balance your professional and personal life while contributing to a meaningful cause. Located in Gravesend, our hospice shop provides a unique environment where you can lead a passionate team and drive sales, all while enjoying competitive benefits including a pension.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager – Bexley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Ellenor Lions, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Manager – Bexley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Ellenor Lions that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Ellenor Lions will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Ellenor Lions and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Ellenor Lions
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Ellenor Lions, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Ellenor Lions!
